DoubleTree by Hilton Memphis Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Lobby
Exterior
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets
Snack bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • AutoZone Park
    1 min walk
  • The Peabody Memphis
    1 min walk
  • Peabody Ducks
    3 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King

  • Sleeps 2
  • 1 King Bed

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Memphis Downtown

Hotel with a 24-hour fitness centre, steps from AutoZone Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site.
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Memphis Downtown. During your stay, you're just a quick walk from Beale Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from AutoZone Park and 5 minutes on foot from Beale Street
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Memphis Downtown. For a fee, parking is available.

This 4-star Memphis hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (112 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 97 out of 1002 reviews" "
Rating 2 - Terrible. 88 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2024

2/10 Terrible

Ellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin.... for starters i paid for 2 double beds. When i called down to the front desk to ask them if we could switch to what i had a reservation for, they said they had no more rooms and quickly hung up. The rooms and lobby were unvacuumed and dirty. The smell of weed as soon as you walked in the loby by the valet station was over whelming. The rooms need to be updated. Everything was broken or all scratched up. Carpets are stained. The fire alarm went off at midnight and we had to stay in the lobby for over an hour with people complaining and yelling. Theres 0 free parking. Had to pay 32.00 a day for valet. We we got our car back, the radio was blaring, the temp was changed and there were 20 miles put on the car. But of course no one knew how that happened. Most unfriendly cuatomer service. Only thing and i mean only decent about this place is the location. Will not be back!!
Stayed 2 nights in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our 1st stay here with my sept 17th for 5 nights. Loved this hotel ,room was very spacious,clean and had everything we needed. The staff were super friendly &helpful ,lamp didnt work in the room and we reported it and someone fixed it immediately. The restaurant on site was lovely and the food excellent and again the waiters were very friendly. The doubletree is very convenient for the redbirds baseball stadium as its right across the road. Also close is peabody hotel & Beale street. Will definitely stay here again when we return to memphis.
Stayed 5 nights in Sep 2024

6/10 Okay

jeffrey

Stayed 2 nights in Aug 2024

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Don, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
staycation
the front desk lady was nice but the service was slow and unfamiliar. Took an hour to get clean towels. was not told that i needed to request for my room to be cleaned. And my room was not clean prior to me checking in. Tub was full of candy wrappers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be updated. Room was very dark because of dark paint with little light carpet needed replacing in several areas. Front desk staff was very friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

cynthia

Business traveller
Disliked: Cleanliness, amenities
Room carpeting dirty. Breakfast buffet overpriced no juice no grits - unable to choose from menu buffet only. No help with baggage. Not up to Hilton standard.
Stayed 3 nights in Aug 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Phyllis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel restaurant part was good. Car servine no gd
I enjoyed my stay people were nice and attentive. Just did not like pulling in to vallet park only to have people thcame before and after us get their cars parked and we had to ask for service. The those employees out side were complaining to us about people calling out and the weather being so hot...I m on vacation and want to enjoy my self. Not to here about strangers problem. As the take for forever to do their dam job. I will park in a public lot then have to deal with them again
Stayed 1 night in Aug 2024

8/10 Good

Darla

Liked: Property conditions & facilities
The door to the bathroom in our room didn’t close properly. Waited two hours to check in because computer systems were down. The lobby was humid and stuffy. Something nasty on the office chair in the room we stayed in. Mascara marks on sheets.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Perry, Tahmoor

Liked: Cleanliness, staff & service, property conditions & facilities
It was great near Beale Street but Hiltons are a bit pricey for my taste.
Stayed 3 nights in Jul 2024

10/10 Excellent

Molly

Stayed 1 night in Jul 2024

10/10 Excellent

Yeshey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

4/10 Poor

Shelley

Stayed 2 nights in Jul 2024

8/10 Good

Myrtle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
My stay was nice. During my stay I found out that the Double Tree Hotel is Located in the perfect area!!!! to the night life and restaurant. Not to mention just a few block to Maine street (to hop the Trolley) to go to the oldest Diner & MLK MUSEUM!!!! 🙌
Stayed 6 nights in Jul 2024

2/10 Terrible

Antoine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024