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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Exterior
Pool
Exterior
1 bedroom, premium bedding, in-room safe, desk
Free daily cooked-to-order breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Lichterman Nature Center
    ‪15 min walk‬
  • Shelby Farms Park
    ‪4 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1022)
The price is CHF 107
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hyatt Place Memphis/Wolfchase Galleria

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Weekday breakfast is free. Additionally, WiFi in public areas, a business centre and conference space are on-site. Housekeeping is available on request.
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Memphis East Germantown Area. During your stay, you'll be within walking distance of Lichterman Nature Center. Enjoy features like free breakfast and a free manager's reception, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Enjoy Italian cuisine while dining at Frank Grisanti Italian
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from University of Memphis and 14 minutes from Wolfchase Galleria
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4232 square feet (393 square metres) and includes conference space. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Frank Grisanti Italian – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar – On-site bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 163 reviews
Rating 8 - Good. 29 out of 163 reviews
Rating 6 - Okay. 14 out of 163 reviews
Rating 4 - Poor. 6 out of 163 reviews
Rating 2 - Terrible. 4 out of 163 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Wonderful host at desk on both sides
Stayed 1 night in Nov 2024

10/10 Excellent

DeeAndria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tyrone

Stayed 2 nights in Oct 2024

8/10 Good

Dianne K

Great place to accommodate large groups for reunions and other purposes.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

raga deepak

Travelled with family and small children, Travelled with partner
Just Okay
Stayed 1 night in Nov 2024

10/10 Excellent

Lakeisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay, the lobby was my favorite!
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darlene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well since I went through a third party the room electric power was mess up ,so I didnt want to change room, yall fees was to high for $217.00 a night was to much.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovef everything
Stayed 2 nights in Oct 2024

8/10 Good

Travis

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast! Very clean. Staff were awesome!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Grissinis was amazing! Staff was wonderful! They have an evening reception with complimentary drinks and free made to order breakfast. I highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property. We enjoyed our stay. Safe, clean and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tamika

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hote
Stayed 1 night in Oct 2024

8/10 Good

Antonio, Conyers

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great!
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, room comfort
Need updating..
The hotel itself was nice but can use a deep cleaning. The furniture was very old and outdated. I have been coming to this hotel for years and I see it’s getting worse but the prices stay the same..
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Clean. Convenient. Friendly Staff
Stayed 2 nights in Sep 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024