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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

Exterior
Indoor pool
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • Baptist Memorial Hospital-Collierville
    5 min drive
  • Mike Rose Soccer Complex
    5 min drive
  • TPC Southwind
    7 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (458)
The price is CHF 105
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel

About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Change of towels is available on request
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Fairfield Inn & Suites By Marriott Memphis Germantown's great location. During your stay, you'll be close to TPC Southwind. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Baptist Memorial Hospital-Collierville and 5 minutes from Mike Rose Soccer Complex
Fairfield Inn & Suites By Marriott Memphis Germantown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Fairfield Inn & Suites By Marriott Memphis Germantown. Free self parking is available.

This Germantown hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 914 reviews" "
Rating 8 - Good. 250 out of 914 reviews" "
Rating 6 - Okay. 116 out of 914 reviews" "
Rating 4 - Poor. 82 out of 914 reviews" "
Rating 2 - Terrible. 59 out of 914 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service
Good stay, but the bolt lock kept sticking and the TV was hard to maintain
Stayed 3 nights in Aug 2024

6/10 Okay

Damon, ALLEN

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
To close to the railway line. Heard trains all night
Stayed 1 night in Aug 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the spot. close to places to eat. nicely lit parking lot for late night walks. extends to neighboring shopping area.
Stayed 1 night in Aug 2024

2/10 Terrible

Marsha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would actually like to give this place a 0 stars rating due to quality of the room. That were not even close to matching the photos. There was pubic hair all over the bathroom, here was a public hair filled wash cloth hanging in the bathroom, pubic hair wash towel in the sink area, the toilet leaked everywhere, there was mold on the caulking around the bottom of the toilet and it was peeling completely away. We are a large family so it was almost impossible to find another place so we limited our time in the place, and we left by 6A to void being in the filth. We did not let the kids walk without shoes on or use the shower. For an almost $200 price tag for 1 night, I would expect better and I would like for management to reach out in this manner.
Stayed 1 night in Aug 2024

4/10 Poor

Romesh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was older building the room had a bad odor. The ratings did not support what I expected
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Charged an incidental fee which wasn’t on my reservation and a “Marriott” fee. When I asked the front desk clerk about it, he did say the $50 would be refunded, but he said the “Marriott” fee is because I booked thru a third party and Marriott doesn’t like for you to do that
Stayed 1 night in Aug 2024

6/10 Okay

Kerry, Crossville

Travelled with family, Business traveller
Disliked: Staff & service
The toilet was too low. Not good for a senior with issues. The lighting over the bathroom sink was so dim it was hard to see. The lavatory faucet barely dribbled. Awful. I had no coffee maker in my room but had the coffee. I called to get a coffee maker and they never brought one. Poor service!
Stayed 1 night in Aug 2024

8/10 Good

Betty

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Room comfort
Room a/c unit wasn't working and room was hot
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling, 1 night stay
Staff was great, bed so comfy, room clean. Only complaint was someone was not so courteous during the night. They yelled and sounded like they were running around the room at 4am in the morning, then at 6am. Another person pounded on their door then they both preceded to yell. Doesnt make for a good n8ghts sleep. Yes, we did report it.
Stayed 1 night in Aug 2024

4/10 Poor

JD

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Relaxing stay
Great stay, front desk was very professional
Stayed 1 night in Aug 2024

6/10 Okay

Rathenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
family trip
This was a nice hotel in nice area so was pleased overall. Staff was great but my bathtub was dirty upon arrival. There was a ring around the tub and in general it didn't look clean. Looks like there was a lot of surface peeling too but it being unclean made me rate my stay lower. Here's a photo.
Stayed 1 night in Jul 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Right
Clean & comfortable. Will stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Carpets were dirty, stain on bed sheets,
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay, reasonable price, great breakfast
The toilet had a leak that caused the tile to be wet with was mildly uncomfortable it the service and the comfortable bed made up for it! It also smelled so good in the entire building which was pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Stayed 2 nights in Jul 2024

8/10 Good

BEVERLY

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Lacora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave 4 stars because upon arrival the employee that was working was going back and forth to his car smoking(not cigarettes) and the order was very strong around the entrance. Also had to write down my CC # down due to an outage and was told it would be locked in the safe after his shift so the manager can enter them the next morning. Only to find out the next morning that everyone information were left out overnight and would not be processed until Monday morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff in a great area! Exceeded our expectations!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germantown Gem
We enjoyed our stsy in Germantown. This hotel is minutes from our family and close to many restaurants and shopping. The staff is always friendly and helpful,
Stayed 3 nights in May 2024