Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Seasonal outdoor pool
Down duvets, pillow-top beds, in-room safe, desk
Exterior
Lobby lounge
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
1180 Union Ave, Memphis, TN, 38104
  • Beale Street
    ‪19 min walk‬
  • FedEx Forum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel with free breakfast, near Beale Street
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Memphis Medical Center Midtown by IHG. During your stay, you're just a quick walk from University Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Beale Street and a few minutes from FedEx Forum
Holiday Inn Express Memphis Medical Center Midtown by IHG offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express Memphis Medical Center Midtown by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 26 May and close on 01 September.
  • Pool access available from 10 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. The front desk clerk was very friendly at check-in in at checkout. Breakfast was delicious overall was a nice rest before we jumped back on the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Stayed 1 night in Nov 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Downstairs lobby is very welcoming and decorated for the holiday. The clerk greeted us right away and was super friendly. Room was very clean and smelled nice. Only problem was the drain in the bathroom sink is backed up. Also there was a mildewy smell coming out of the heater fan. Other than those 2 issues, the room was very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Pittsburg
Comfortable room, staff very friendly, especially front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Dansby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Thibodaux

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan was amazing. We asked about a BBQ restaurant and the one he recommended was excellent. The check in process easy. Zee was so sweet. She managed the breakfast solo. And it was delicious. Highly recommended.
Stayed 1 night in Nov 2024

2/10 Terrible

Lincoln

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Angry
The room was nice. The customer service provided by the check in associate and manager was terrible.
Stayed 1 night in Nov 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
The food were fresh and the staffs were excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Peggy

Stayed 3 nights in Nov 2024

10/10 Excellent

ZahraDana

Stayed 3 nights in Oct 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFE, QUIET,CONVENIENT TO MY EVENT,STAFF PROFESSIONAL, KIND AND HELPFUL WILL RECOMMEND THIS HOTEL TO OTHERS. I WILL DEFINITELY STAY AGAIN.
Stayed 3 nights in Nov 2024

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
N/A
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable, easy access, and very close to where we needed to be.
Stayed 1 night in Oct 2024

2/10 Terrible

bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Dajin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good Holiday Inn hotel we've stayed recently. The room is clean and well equipped though a bit too compact in sizd. We like the friendly staff. The breakfast was great with a large options to choose from and the lady cook Zee greeted every guest at the breakfast with southern warmth and hospitality, adding a sense of home away from home.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin, Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
General cleanliness is subpar at best. Our room had several issues. Very dirty carpets in rooms and hallways. Smoke detector in room was literally taped on. Shower had a large crack in wall and shower curtain was stained. Found a long black hair in our bed. Coffee maker was filthy. Our brand new truck and 2 others were broken into by smashing out a window at 7:30 in the morning in broad daylight literally as soon as their "security" left in the morning. The one good thing was the desk clerk Alison was great and the G.M. Brent is new and trying to get a handle on things. I wouldn't recommend staying I this area of Memphis if you can avoid it. It's a crime ridden cesspool.

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great
Stayed 3 nights in Aug 2024

2/10 Terrible

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'll start with the good...Alison at the front desk was GREAT. The G.M Brent was good too, and we didn't see any bedbugs in our beds. Breakfast is actually decent if you get there early...now the bad...our room had SEVERAL issues. The smoke detector was literally taped on with masking tape. There was a long hair in our bed and carpet was definitely in serious need of a vacuum. The shower wall had a large crack and the shower curtain had obvious stains. Every single hallway looked like in hadn't been vacuumed in weeks. Overall building cleanliness was pretty subpar...now the REAL BAD...our brand new truck along with 2 others were broken into by smashing the windows out, AT 7:30AM IN BROAD DAYLIGHT!!! Their "security" left sometime between 7:00 and 7:30 and then as soon as they were gone, boom...they robbed the vehicles, causing a ton of damage to them. I would stay as FAR away from this hotel as possible. Their "security" is useless and I wouldn't be surprised if they were in on the break ins letting them know which vehicles to hit. No way would I EVER stay in this hotel again. If I ever have to go to Memphis again, I'll be staying somewhere away from town in a nicer area. The whole city is just a crime ridden cesspool. Been to Memphis several times and every time I go, it's worse and worse. Even with security on site, you and your vehicles are NOT safe.
Stayed 2 nights in Oct 2024

4/10 Poor

R P

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024