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TownePlace Suites by Marriott Memphis Southaven

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Memphis Southaven

Terrace/patio
Lobby
Outdoor pool
Reception
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
7191 Sleepy Hollow Drive, Southaven, MS, 38671
  • Semmes-Murphey Clinic
    6 min walk
  • Baptist Memorial Hospital-DeSoto
    10 min walk
  • Southaven Towne Center
    18 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    10 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Fairfield Inn Memphis Southaven by Marriott

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1001)
The price is CHF 87
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Fairfield Inn Memphis Southaven by Marriott

About this property

TownePlace Suites by Marriott Memphis Southaven

Hotel in Southaven with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Memphis Southaven offers 112 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 43-inch LED televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Memphis Southaven. During your stay, you're just a quick walk from Semmes-Murphey Clinic. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • Within a 10-minute walk of Semmes-Murphey Clinic and Baptist Memorial Hospital-DeSoto
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Memphis Southaven offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. The business-friendly TownePlace Suites by Marriott Memphis Southaven also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This 3-star Southaven hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 258 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Memphis Southaven Aparthotel
TownePlace Suites Marriott Memphis Aparthotel
TownePlace Suites Marriott Memphis Southaven
TownePlace Suites Marriott Memphis
Aparthotel TownePlace Suites by Marriott Memphis Southaven
TownePlace Suites by Marriott Memphis Southaven Southaven
TownePlace Suites by Marriott Memphis Southaven Hotel
TownePlace Suites by Marriott Memphis Southaven Southaven
TownePlace Suites by Marriott Memphis Southaven Hotel Southaven

TownePlace Suites by Marriott Memphis Southaven Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 265 out of 478 reviews" "
Rating 8 - Good. 92 out of 478 reviews" "
Rating 6 - Okay. 50 out of 478 reviews" "
Rating 4 - Poor. 28 out of 478 reviews" "
Rating 2 - Terrible. 43 out of 478 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room had all the amenities we needed. Kitchenette could've been a little cleaner but rest of room was great. Traffic noise from the freeway right outside the windows was noticeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Conveniently located and staff pleasant!
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was fine. The fact that there was a lack of communication costed me funds I really can't afford. I called the hotel directly to let them know I was going to be very late checking in, & was told it was documented & fine. However when I arrived my entire reservation had been cancelled & I was forced to pay the hotel an additional 2 night stay for the last 2 days of the 3 day reservation that had been cancelled. I had already paid hotels.com for the entire 3 days!😥. How can that be rectified?!
Stayed 3 nights in Aug 2024

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay overall! Had issue with the TV not working in the room due to a connection issue, besides that stay was good!
Stayed 1 night in Aug 2024

4/10 Poor

Rebeka

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This experience at this Marriott location was deeply disappointing and falls far below the expected standards of the brand. Firstly, the property seems to have only a limited number of suites, and the cleanliness of these rooms was concerning. The tub in our suite still had a visible dirt ring and was difficult to clean due to a slow-draining issue that left standing water. Additionally, the showerhead was taped in place, making it impossible to adjust, forcing us to shower at an awkward angle. The condition of the furniture was equally troubling. The couch appeared unclean, with random nuts and bolts found under the ottoman that didn't seem to belong to anything. The refrigerator and freezer were covered in dust and hadn't been cleaned inside. A dirty dish was left in the dishwasher, and the floors were sticky, yet no mop was available when requested. The nightstands and phone were both dusty and sticky, with evidence of something spilled on them that had not been properly cleaned. The carpet showed signs of a poorly executed patch job. Given the reputation and price point of the Marriott brand, this was one of the worst experiences I've had. It's especially unacceptable that both suites we booked were in such poor condition, with one even lacking pillowcases on the pillows. For a brand of this caliber, the level of cleanliness and attention to detail was shocking and disappointing.
Stayed 1 night in Aug 2024

6/10 Okay

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Stayed 1 night in Aug 2024

6/10 Okay

GEORGE

Liked: Cleanliness
I GOT ROOM 2002, AND CUD NOT SLEEP IN THE NIGHT BECAUSE OF THE FWY BEING RIGHT OUTSIDE, THE NOISE OF CARS UP AND DOWN WERE DISTURBING. OUR FRIENDS WHO STAYED IN ROOM 404, SIMILAR TO. MINE MOVED OUT TH E NEXT DAY TO THE MARRIOTT RESIDENCES. I CHOSE TO STAY AND PUT UP WITH THE HINDERANCE.
Stayed 6 nights in Aug 2024

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was convenient to several restaurants and shopping areas. Rooms were clean. We went down for breakfast our first morning, listed as ‘til 10am per the website, and the staff were rapidly cleaning around 930. Borderline annoyed we were in their way. We mentioned it to the staff at the desk who pointed to their paper posting that said it was until 930 am, said it had been that way for 5 years. When we showed them the website, he remarked, “is that this location?” To which we replied it was. No Apology, no sorry for any misunderstanding, nothing. For Marriott to have built their reputation on customer service, this wasn’t up to par.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Friendly staff, clean room, and an adequate continental breakfast make this a great place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kristy

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Nnadozie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern full suites
Very nice full suite rooms. Good hospitality and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The carpet was wet, coffee machine messed part, light kitchen doesn’t work
Stayed 3 nights in Jul 2024

10/10 Excellent

David, Indian shores

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
They ran out of breakfast food on Sunday morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Derwin

Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean and peaceful 🙏
Stayed 1 night in Jul 2024