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Fiesta Americana - Merida

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana - Merida

Exterior
Lobby
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000
  • Paseo 60
    3 min walk
  • U.S. Consulate Merida
    4 min walk
  • Yucatan International Convention Center
    4 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    18 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room 2 Doubles

Superior Room 2 Doubles | Minibar, in-room safe, desk, laptop workspace

Superior Room 2 Doubles

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Master)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fiesta Club 2 Doubles

Minibar, in-room safe, desk, laptop workspace

Fiesta Club 2 Doubles

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club, 1 King

Minibar, in-room safe, desk, laptop workspace

Fiesta Club, 1 King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana - Merida

Eco-certified hotel connected to a shopping centre in Mérida with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Fiesta Americana - Merida offers 350 accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Fiesta Americana - Merida. During your stay, you'll be connected to a shopping centre and just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at Regional Yucateco
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, body treatments or aromatherapy at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from U.S. Consulate Merida and 4 minutes on foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fiesta Americana - Merida offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Fiesta Americana - Merida. Self parking and valet parking are free.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Regional Yucateco – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Café Montejo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Stelaris Bar – On-site bar. Open daily.
Café Kunn – On-site coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 248 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Kunn
  • Café Montejo
  • Regional Yucateco
  • Stelaris Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1573 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 495 for adults and from MXN 248 for children
  • Pet fee: MXN 1573 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice pool, centrally located
Stayed 2 nights in Aug 2024

8/10 Good

Ronald

Travelled with family and small children
Liked: Staff & service, amenities
Nice property
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were attentive helpful and supportive! Must stay
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, very comfortable
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness
A beautifully run hotel where the staff seems genuinely friendly and are eager to help with any problem. I felt truly pampered. I can’t wait to go back.
Stayed 2 nights in Jul 2024

6/10 Okay

Oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy descuidado, con humedad y hongos en el baño. El marmol del baño con hongos y deshaciendose. Piso sucio, espejo dañado, extracción todo cochino. Muy mal.
Stayed 3 nights in Jul 2024

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Lucia Wendolyne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is "we are having AC issues", they aren't. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it's zip tied shut so you don't access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that's it. We ate at the restaurant, HORRIBLE service. People would walk out because you don't get service, they just serve your food and don't check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can't tell them anything. The only nice thing is that it's close to a convenient store and a pharmacy. If I could, l'd rate my stay a 0/10, I don't understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Stayed 4 nights in Jul 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is “we are having AC issues”, they aren’t. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it’s zip tied shut so you don’t access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that’s it. We ate at the restaurant, HORRIBLE service. People would walk out because you don’t get service, they just serve your food and don’t check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can’t tell them anything. The only nice thing is that it’s close to a convenient store and a pharmacy. If I could, I’d rate my stay a 0/10, I don’t understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in Jul 2024

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Location Service Food
Stayed 5 nights in Jul 2024

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service
beautiful hotel with live music venue on weekends
Stayed 1 night in Jun 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Travelled with group
Disliked: Property conditions & facilities
Left info in Spanish
Stayed 3 nights in Mar 2024

10/10 Excellent

Joanna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, there’s a mall below the lobby. US Consulate is a 5 minute walk. Minutes away walking from Paseo Montejo as well. Loved it. This is my second time here
Stayed 3 nights in Jun 2024

8/10 Good

Erik, Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Very nice staff. Only complaint is the air conditioning is not sufficient. It was very hot inside the entire hotel including our room.
Stayed 8 nights in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 6 nights in May 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bianca

Stayed 8 nights in May 2024