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Grand Marina Hotel

4.0 star property

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Photo gallery for Grand Marina Hotel

43-inch LED TV with satellite channels, TV
Front of property
Premium bedding, in-room safe, iron/ironing board, free WiFi
Terrace/patio
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Kilometro 36 Caretera, Telchac Puerto, YUC, 97407
  • Sayachaltun Ecological Reserve
    ‪5 min drive‬
  • Pink Salt Flats
    ‪7 min drive‬
  • Xcambó
    ‪11 min drive‬

Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Balcony view

Deluxe Villa, 2 Bedrooms

  • Marina view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Villa, 1 King Bed with Sofa bed

Superior Villa, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Villa, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Villa, 1 King Bed

  • Marina view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Reef Yucatan Hotel and Convention Center All Inclusive

  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
3.8 out of 5, Good, (644)
The price is CHF 77
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Reef Yucatan Hotel and Convention Center All Inclusive

About this property

Grand Marina Hotel

Family-friendly hotel on the beach, with 2 outdoor pools
At Grand Marina Hotel, you can relax at one of the 2 outdoor swimming pools, play on the beach or spend the day at a marina.
Grand Marina Hotel offers 6 accommodations with a safe and an iron/ironing board. Beds feature premium bedding. 43-inch LED televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Telchac Puerto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Marina Hotel, you'll be within walking distance of Sayachaltun Ecological Reserve. Free WiFi in public areas, free self-parking and a free beach shuttle are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes motor boating and a playground
  • 10 minutes by car from Telchac Puerto Park and 10 minutes from Telchac Puerto City Hall
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Bring your whole family to Grand Marina Hotel for summer fun including 2 outdoor swimming pools, motor boating and a playground.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 4-star Telchac Puerto hotel is smoke free.

Grand Marina Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fishing
  • Motor boating
  • Personal motorised watercraft
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the beach
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Blender
  • Lobster/crab pot
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Marina Hotel Telchac Puerto
Grand Marina Telchac Puerto
Hotel Kinuh
Grand Marina Hotel Hotel
Grand Marina Hotel Telchac Puerto
Grand Marina Hotel Hotel Telchac Puerto

Grand Marina Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, awesome view overlooking both Marina and ocean, two balconies. Definitely would come back.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos tarde y el lobby estaba cerrado y no habia una sola persona que pueda atender. No pudimos hacer check in. Está desierto y sin personal que apoye
Stayed 1 night in Sep 2024

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We needed 90 minutes between ordering lunch and receiving it. The hot water never work and for a few hours we did not have any water
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

JOSE, EL PASO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, quiet and excellent beach.
Stayed 4 nights in Jun 2023

10/10 Excellent

Claudia, Rio Rancho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, quiet property. A great place to unwind.
Stayed 2 nights in Feb 2023

8/10 Good

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was wonderful. The property was beautiful but some of the villas need upkeep...Mirrors, refrigerator, toilet issues... Beautiful setting...quiet and restful.
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
The place was beautiful, the staff were really great. Fewer amenities than expected (they have a store where they sell most things). There's no phone in the room, but they will deliver to the room if you have a phone to call the restaurant. The pools are cold. Google maps are very off in this area, and finding the hotel was quite difficult - if you're driving make sure you know how to get there, especially if you're driving at night.
Stayed 7 nights in Jan 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very large for the price! Nice quiet place to stay.
Stayed 2 nights in May 2022

10/10 Excellent

LindaW, Santa Fe NM

Liked: Cleanliness, staff & service
Gorgeous boutique hotel on tranquil beach. Rooms, food and staff of exceptionally high quality. We will return soon.
Stayed 1 night in Mar 2020

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect ! peaceful! and plentiful ! Visit now
So fabulous! Our room was so nice with a beautiful view! It was enormous as well! Great place to stay and stock up on groceries because the kitchen is ideal! It also has a nice pool area and the servers are all so sweet ! Front desk always ready to help! Come visit you won’t forget it!
Stayed 1 night in Feb 2020

10/10 Excellent

Barbara, colorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were extremely nice. Food was excellent. Beach was very private we were the only ones there. If you like a quiet private place it is perfect!
Stayed 2 nights in Feb 2020

4/10 Poor

Victor, Monterrey

Travelled with family
Liked: Amenities, property conditions & facilities
the place is nice, quiet, is what I expected. ,
Stayed 2 nights in Feb 2020

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing Is needed to be changed is the lock of doors, using metal keys ate the beach is not practical.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean. Everyone very polite and courteous. Clean clean clean! Best food anywhere, EVER! Only thing i didn't like, should have 2 coffee pods per guest in room every morning.
Stayed 4 nights in Mar 2019

6/10 Okay

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beatiful room, worst service
Worst service. There easnt any hot water. Maintenance didnt know what to do, we fix it by ourselves. They dont have any transportation service (Taxi) and you are in the middle of knowhere.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new property. Very hard to find.. remote quiet,peaceful. Still in process of building. Needs some small items to be compete.
Stayed 1 night in Mar 2019

10/10 Excellent

Paula, Surprise, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
This is a newer facility which is located next to a Laguna. If you like fishing it is a place for you. If you want to just escape the hustle and bustle it is perfect. Merida is only about an hour away. The staff was amazing. Each day we got free breakfast, anything from their menu. We had 2 patios and hammocks.
Stayed 5 nights in Nov 2017

10/10 Excellent

SYLVIA MARIA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gore

Liked: Cleanliness, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024

6/10 Okay

Pamm

Travelled with partner
Liked: Cleanliness
No hacen Limpieza en la habitación, mobiliario descuidado, poco personal, recepción limitada, alejado, no hay buena atención en general.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y con excelente vista a la marina y la ciénaga para ver a los flamencos.
Stayed 2 nights in Feb 2024

8/10 Good

Blanca Patricia

Liked: Cleanliness, staff & service, room comfort
Carencias en el hotel
Tengo una observación muy importante. Se menciona tener Club de Playa, pero no hay tal cosa. En mi estancia me transportaron a una playita, con 5 camastros, no hay palapa, sombrilla ni ningún servicio. Realmente eso fue frustante. Esa playa sin ningún mantenimiento. Otro problema fue no tener agua en la habitación una tarde. Tardaron más de una hora en arreglar. La mañana siguiente sin agua caliente. Tuvimos que bañarnos con agua fría. Nada agradable porque el clima estaba muy fresco por un frente frío. Es un hotel hermoso y cómodo. Pero hay estos detalles que incomodan mucho al huésped y te sientes un tanto defraudado.
Stayed 1 night in Jan 2023