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Hotel Mucuy

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mucuy

Terrace/patio
Triple Room | Free WiFi
Family Room | Free WiFi
Standard Single Room | Bathroom
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Jose Peon Contreras Theater
    3 min walk
  • Chilakiller's
    1 min walk
  • Terminal de ADO
    20 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    19 min drive

Room options

View all photos for Standard Double Room

Free WiFi

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Standard Single Room | Free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Double Room Single Use

Free WiFi

Double Room Single Use

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hotel El Cid Merida

Pool
Kids pool
Parking included
Free WiFi
2.9 out of 5, (415)
The price is CHF 40
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Hotel El Cid Merida

About this property

Hotel Mucuy

Hotel with a 24-hour front desk, a short walk to Mérida Cathedral
A coffee shop/cafe, a 24-hour front desk and free WiFi in public areas are available at this hotel. Housekeeping is available on request.
Hotel Mucuy offers 19 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mucuy. During your stay, you're just a quick walk from Mérida Cathedral. Features include free WiFi in public areas and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Just a 5-minute walk from Mérida Cathedral and 9 minutes on foot from Paseo de Montejo
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Hotel Mucuy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 12 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 6 out of 76 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ranpreet

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024

8/10 Good

Constance

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024

10/10 Excellent

Ana Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

6/10 Okay

Javier Jonatan

Disliked: Staff & service, property conditions & facilities
Regular
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es básico. Tiene buena ubicación, tiene piscina y un aire acondicionado que ayuda mucho en los días acalorados de Mérida. El personal muy agradable y la ubicación es lo mejor.
Stayed 2 nights in Sep 2024

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dude ua cuando hice la reservacion al ver malos comentarios, pero la habitacion la encontre limpia y la cama estaba comodo fue una king zize y el clima funciona correctamente y la piscina se encontraba limpia, el baño es reducido pero por el costo no me lleve mala impresion
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 7 nights in Jul 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia
Stayed 2 nights in Feb 2024

10/10 Excellent

Nelida

Stayed 4 nights in May 2024

6/10 Okay

FM

Business traveller
Liked: Staff & service
Disliked: Amenities
La habitación es una construcción muy vieja, el ventilador y el aire acondicionado hacen ruido y dificulta el descansa. En una ocasión sonó una alarma cerca del lugar durante aproximadamente 8hrs seguidas, en otra cargaron gas al parecer después de media noche y el ruido de percibía mucho.
Stayed 4 nights in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación y el precio. Una muy buena opción si quieres quedar en Mérida y no pagar demás
Stayed 1 night in May 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/c
Stayed 2 nights in Apr 2024

10/10 Excellent

Erick Jaír

Stayed 1 night in May 2024

10/10 Excellent

Rebeca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, te hacen sentir como en casa. Lo recomiendo. Regreso en cuanto pueda.
Stayed 4 nights in Apr 2024

6/10 Okay

JOSE FILEMON

HOTEL BASICO
ES UN HOTEL MUY BASICO Y EN NO MUY BUENAS CONDICIONES, EL CUARTO QUE SE ME ASIGNO TENIA MUCHA HUMEDAD Y EN EL BAÑO AUN SE SENTIA MAS ESTA HUMEDAD, DE LO POCO BUENO DEL HOTEL ES QUE ESTA MUY CENTRICO.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bertha Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Veronica

Disliked: Cleanliness, property conditions & facilities
Para pasar una noche y salir del apuro, no está mal, pero tampoco es un lugar que cobre poco como para que no siquiera hayan limpiado el baño del huésped anterior. Lo bueno: Está bien ubicado, a todas partes llegas caminando, incluso a las terminales. Tiene aire acondicionado que te ayuda a pasar la calurosa noche. Lo malo: la entrada está muy escondida, tardé mucho en encontrarla, literal fueron como dos horas :( Lo feo: La higiene! El baño apestaba a baño público, cuando abrí la regadera primero salió un chirrido de agua lodosa y luego ya normal. El piso percudido y ya mejor no revise la cama o no iba a poder dormir…

10/10 Excellent

MARIBEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó que está en el centro de la ciudad, está limpio, agua caliente, aire acondicionado, por el precio super bien. No lujos, pero si la comodidad que se necesita para descansar, después de andar caminando por la hermosa ciudad de Mérida.
Stayed 1 night in Mar 2024