Hotel Real Toledo by Kavia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Toledo by Kavia

Reception
Hallway
Terrace/patio
Outdoor pool, pool loungers
Superior Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle 58 487 entre calles 55 y 57 Centro, Mérida, Yucatan, 97000
  • Jose Peon Contreras Theater
    2 min walk
  • Parque Santa Lucía
    3 min walk
  • The Rectory Jesus Third Order
    3 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    18 min drive

Similar properties

About this property

Hotel Real Toledo by Kavia

Colonial Mérida hotel in Mérida Centro with free breakfast
An outdoor pool, a restaurant and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Hotel Real Toledo by Kavia offers 22 accommodations. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Hotel Real Toledo by Kavia's central location. During your stay, you're just a quick walk from Mérida Cathedral. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Restaurante, a family restaurant that serves local cuisine
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Just a 4-minute walk from Mérida Cathedral and 8 minutes on foot from Paseo de Montejo
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel Real Toledo by Kavia also features an outdoor pool and a garden. A complete renovation of Hotel Real Toledo by Kavia was completed in August 2022.

This Colonial Mérida hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to noon.
Restaurante – This family restaurant specialises in local cuisine and only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Toledo by Kavia

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Toledo
Real Toledo By Kavia Merida
Hotel Real Toledo by Kavia Hotel
Hotel Real Toledo by Kavia Mérida
Hotel Real Toledo by Kavia Hotel Mérida

Hotel Real Toledo by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 218 reviews" "
Rating 8 - Good. 58 out of 218 reviews" "
Rating 6 - Okay. 17 out of 218 reviews" "
Rating 4 - Poor. 4 out of 218 reviews" "
Rating 2 - Terrible. 7 out of 218 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Ciudad Blanca
El hotel es una casona antigua adaptada a casa de huéspedes. Es encantadora. Las habitaciones del primer piso conservan su toque original pero con las comodidades de un hotel moderno. El desayuno muy completo y muy sabroso, el personal de la cocina siempre atento. Las camas y almohadas son cómodas. La TV, cable, clima y wifi funcionaban perfecto. Hay una heladería enseguida que es un plus. Y en la Plaza Internacional, a unos cuantos metros está una comida oaxaqueña muy rica, y al lado de ese establecimiento un café (Las Cazuelitas) con comida del día muy económica. El personal del hotel te apoya con un servicio de taxi muy recomendable, muy puntuales, te recogen en las estaciones y te llevan a paseos. Para personas de tercera edad soliciten el primer piso porque no hay elevador. Por supuesto que volvería ;)
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shsgsgz
Stayed 7 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
It is an older home converted to a small hotel.
Stayed 7 nights in Aug 2024

6/10 Okay

Pako

Liked: Staff & service
Bathroom was super smelly and that ac isn’t enough for that room
Stayed 2 nights in Aug 2024

6/10 Okay

Moisés

Travelled with partner
Liked: Staff & service
The hotel is in a beautiful traditional old house. The staff were super kind. But it needs maintenance; we booked two rooms for a night, and one of them had an old bathroom that didn´t look so clean. The other room let rain come in and wet the floor.
Stayed 1 night in Aug 2024

4/10 Poor

CESAR

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sheets were dirty with stains, asked for new ones and no one was available to change them. Had to change them myself, noticed the entire bed was full of hairs and more stains! Restroom wouldn’t flush, and mosquitos all around in the bedroom.
Stayed 1 night in Aug 2024

2/10 Terrible

XAVIER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting. It smelled very TERRIBLE (like sewage). Staff was a dissaster; they didn't give me options (maybe to stay in another hotel from same chain, Kavia). We were forced to leave the hotel at almost 11 pm and needed to pay for 2 rooms in a Marriott. PLEASE DON'T GO TO THAT HOTEL!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 20 nights in Jul 2024

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stayed, Gael at the front desk is just the Best Best help in the world, I really mean it. It’s a cozy felt like home hotel.
Stayed 2 nights in Jul 2024

2/10 Terrible

farhad

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

It was central location and kind staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff members very friendly and helpful in anything we needed
Stayed 5 nights in Jul 2024

4/10 Poor

Jorge Adrian Gonzalez

Disliked: Cleanliness, property conditions & facilities
If you like cheap old hotels this is the place for you. We reserved two rooms, the ac didn't work in one of them and they didn't switch us room until the next day. That same night they rented the same room to a different family and of course they complained too and the hotel employees didn't do anything about it. Also if you love mosquitoes this is also a great place for you, since mosquitoes get in to the rooms all night somehow. Also super loud since the rooms have no insulation. Employees slamming doors and things right outside your room at all hours of the morning seems to be a daily thing. Super awesome if you have a baby trying to sleep. Oh and if you like flies all over your beast, you're in luck! They keep everything out in the open with flies all over it. Must be a culinary thing down here. Honestly this hotel is awful if you're used to good hotels. If you're cheap and like it cheap and crappy this is it - look no further.
Stayed 3 nights in Jul 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Lazaro Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Jun 2024

10/10 Excellent

Georgeanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Thank you Israel!

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, bien ubicado y a buen precio. El personal muy amable, cuenta con estacionamiento. El desayuno incluido muy rico!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woodwork was beautiful
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia Alejandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed at Real Toledo over our summer vacation. The greatest treasure Merida has is its people. This is clearly reflected by the staff there. Israel is genuinely invested in helping visitors have a wonderful experience in Merida! This makes up for the small things that may have been lacking. I hope that travelers can find the value in the kind and attentive people of Merida that like Israel want you to leave with a great Yucatecan memory and plan on returning soon just to experience their hospitality again. Mil Gracias!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and staff were very helpful and friendly. Water has plentiful and hot. Beds were comfortable. The included breakfast was good, but since it was it was made to order often took some time. Staff knew about the city and provided useful information, including printing maps, where appropriate. Very convenient location made it easy to walk to most areas of downtown. Only complaint was pool looked cloudy and not the cleanest, so we didn't use it despite the heat.
Stayed 4 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ursula G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, the beds comfortable enough, the location is fantastic. Lacks a little bit of service, for example, a bell boy to help with luggage. I had to carry 6 suitcases up 3 flights of stairs. The breakfast good and quick
Stayed 2 nights in Jun 2024