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Hotel Zamna

3.0 star property

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Photo gallery for Hotel Zamna

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior entrance
Front of property
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 53 numero 547 centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪10 min walk‬
  • Santa Ana Park
    ‪13 min walk‬
  • Municipal Palace of Merida
    ‪13 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, free cots/infant beds

Superior Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, in-room safe, free cots/infant beds

Grand Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, free cots/infant beds

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 80
for 1 room
includes taxes & fees
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About this property

Hotel Zamna

Colonial Mérida hotel in Mérida Centro with free breakfast
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Hotel Zamna offers 8 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Zamna. During your stay, you're just a quick walk from Merida English Library. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Paseo de Montejo and Mérida Cathedral
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and an arcade/games room are also featured at Hotel Zamna. Free self parking is available.

This 3-star Mérida hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Zamna Merida
Zamna Merida
Zamna
Hotel Zamna Mérida
Zamna Mérida
Hotel Zamna Hotel
Hotel Zamna Mérida
Hotel Zamna Hotel Mérida

Hotel Zamna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 163 reviews
Rating 8 - Good. 25 out of 163 reviews
Rating 6 - Okay. 6 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 2 out of 163 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Stayed 8 nights in Sep 2024

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, the place is clean and safe location. I love this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose Hotel Zamna for your next stay in Merida
This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Stayed 4 nights in Jun 2024

8/10 Good

Maurizio

Travelled with family
Kindness of the staff
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem of a small hotel
This is an amazing little hotel near to the center of Merida. The staff was friendly and very accommodating. The breakfast was very good and we appreciated the little touches such as lactose free milk. The breakfast fruits were very fresh and tasteful. If we return to Merida, we definitely will stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.
Stayed 14 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay in Mérida
I really enjoyed my stay at this hotel for 5 nights. The highlights were the service from all of the staff, the pool was very nice, and the breakfast. The hotel is in a quiet neighborhood and we heard little noise at night.
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a quiet street yet all of central Merida is easily available by walking. The included breakfast is excellent with a changing daily extra in addition to always present fresh cut fruit, yogurt, granola, juice, breads, and coffee. Even a bean to cup Breville espresso machine. Staff are friendly and helpful. Highly recommended.
Stayed 7 nights in Jan 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zamná is beautiful and comfortable. The staff is first-rate. Thanks for a wonderful stay in Mérida.
Stayed 7 nights in Nov 2023

10/10 Excellent

fawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.
Stayed 6 nights in Oct 2023

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: Clean room, friendly helpful front desk, wonderful breakfast, nice pool. Dislike: Booked the hotel then tried to arrange shuttle pickup at airport. I knew this service existed because I had seen the shuttle before. Because I booked through Expedia however, Zamna would not pick me up in their shuttle. I was going to cancel my Expedia booking and book directly through the hotel in order to get shuttle service but my booking was nonrefundable. I feel like the hotel website should be more clear about how to use the shuttle service or Expedia should include the service.
Stayed 2 nights in May 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family run hotel. Extremely friendly staff. Scrupulously clean. Lovely pool area to relax at after a hot day of sightseeing. I would not contemplate staying anywhere else in Merida should I return.

10/10 Excellent

Vadim, Foothills

Stayed 3 nights in Feb 2023

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in the Centro
We stayed at the Hotel Zamna for a total of 10 nights and our stay was easy and enjoyable. Hotel Zamna is the perfect hotel for a stay in Merida, it is convenient to almost every place you want to go. We walked to most places we wanted to go. It is easy to get to the Plaza Grande, Parque Sta Lucia and just blocks away from Parque Santiago and the market there The service and staff are impeccable from the airport pick up and drop off to the housekeeping staff everyone is friendly and helpful. Breakfast is delicious, filing and changes everyday. They were able to happily accommodate our vegetarian diet. The front desk helped to answer any questions we had and even made arrangements for a doctor to make a house call. You would be hard pressed to find a better and more convenient hotel in a quiet neighborhood at this price range.
Stayed 11 nights in Jan 2023

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location only a few minutes walk to the center of town. Loved relaxing in the pool area and reading areas. Excellent care by the entire staff! Yummy yummy full breakfast too!! For all you coffee lovers….three choices of coffee types!
Stayed 2 nights in Feb 2023

10/10 Excellent

Cosmin

Stayed 1 night in Jan 2023

6/10 Okay

Diana, Chicago

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Zamna hotel is a cute boutique hotel with excellent staff and service. Unfortunately, their rooms leave a lot to be desired. The standard room has a tiny full size bed, I mean tiny. The beds are uncomfortable, the AC is difficult to regulate so you’re either freezing or hot, and the shower heads are very old. Overall, the serviceable and friendly staff made our stay okay, but it’s not a super comfortable hotel if you’re looking for a relaxing getaway.

10/10 Excellent

GILBERT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Friendly staff!