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Hyatt Regency Merida Hotel

4.0 star property

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Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, pool loungers
Outdoor banquet area
Lobby
2 restaurants, breakfast served
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Pet-friendly

Explore the area

Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪3 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • U.S. Consulate Merida
    ‪5 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

1 bedroom, minibar, in-room safe, individually furnished

Club Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | 1 bedroom, minibar, in-room safe, individually furnished

Suite, 1 King Bed (Regency)

  • Sleeps 2
  • 1 King Bed

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Exterior

Fiesta Americana - Merida

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1015)
The price is CHF 212
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Fiesta Americana - Merida

About this property

Hyatt Regency Merida Hotel

Hotel with 2 restaurants, a quick walk to Paseo de Montejo
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas and includes desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Merida Hotel. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self-parking and a free manager's reception are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Yucatan International Convention Center and 4 minutes on foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 9149 square feet (850 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Merida Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
Peregrina Bistro – This buffet restaurant only serves breakfast. A children's menu is available.
Lobby Bar Caffé – This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sibet

Travelled with partner
Liked: Property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Hena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel … Spa is the only thing I missed
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Oct 2024

10/10 Excellent

Krishnamurthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient access to tourist spots in Mérida
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
No habia espejo mas que el del baño. Room service muy tardado y olvidaban cosas. Se sentia sucio
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Merada
Very clean and excellent staff
Stayed 8 nights in Oct 2024

6/10 Okay

Maryann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The A/C had major problems. I kept turning the temperature up and it would only get colder.
Stayed 1 night in Oct 2024

8/10 Good

Little

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Irlanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing I didn't like, when you close the door make LOT of noice, every single one. They need to FIX that.People comes at anytime to their room 3am 12am any, they for sure wake you up. I hate that.
Stayed 1 night in Sep 2024

10/10 Excellent

Aminta

Liked: Cleanliness, staff & service, property conditions & facilities
At check in I requested a change of room to be on the same floor with my group of friends and they diligently searched to grant me my request Very happy with the results.
Stayed 4 nights in Sep 2024

10/10 Excellent

Loren

Liked: Cleanliness
Location and Food was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Isaac, Rogers

Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Melodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Jul 2024

8/10 Good

GIOVANNI

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Adalberto, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Josh, NORWICH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everyone is friendly and helpful. The hotel location is excellent. The room decor lacks soul, so you could be anywhere in the US in 1970. That said, my dining experiences were delightful and varied — from brunch to poolside nachos to room service to elegant Italian. I would return in a heartbeat. I felt safe and comfortable.
Stayed 6 nights in Aug 2024

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness
Muy buena locacion, rooms are little old, ac unit to loud, staff very friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Merida
I had business to conduct in Merida and had to stay the night unexpectedly. Unfortunately, I arrived before 3pm so was offered to wait or pay an early check-in fee. As it was election weekend and dry law was in effect, I chose shopping over 'early check-in' fee and returned later. Sadly, for the restaurant, I returned with food I happily enjoyed in my beautiful room. Bed was awesome and coffee from machine was lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

GRAHAM

Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Mario

Watch out with the Taxi service outside the Hotel, they will over charge you especially if you have kids and want to go out. The hotel has no good drinks all the Bartenders are new. Poor drink selection.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

laura, river rouge

Stayed 2 nights in Jul 2024