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La Casa del Mago

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa del Mago

Outdoor pool
Outdoor pool
Exterior
Ecotours
Interior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
KM.78, Antigua Carretera Campeche-Mérida, Santa Elena, YUC, 97890
  • Uxmal Archaeological Site
    1 min walk
  • Gran Pirámide
    6 min walk
  • Casa de la Vieja
    6 min walk

Room options

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is CHF 233
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

La Casa del Mago

Santa Elena hotel in Uxmal with full-service spa and 24-hour front desk
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and spa services.
La Casa del Mago offers 8 air-conditioned accommodations, with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lol-Tun. Services include facials, body treatments and manicures and pedicures. The spa is open selected days.
During your stay at La Casa del Mago, you're just a quick walk from Uxmal Archaeological Site. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or massages at Lol-Tun
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Steps from Uxmal Archaeological Site and 6 minutes on foot from Casa de la Vieja
  • Airport shuttle service available for a fee
La Casa del Mago offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at La Casa del Mago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Santa Elena hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
La Casa del Mago has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Casa del Mago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12.50 for adults and from USD 12.50 for children
  • Airport shuttle fee: USD 350 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Mago Hotel Uxmal
Casa Mago Uxmal
Casa Mago Hotel Santa Elena
Casa Mago Santa Elena
La Casa del Mago Hotel
La Casa del Mago Santa Elena
La Casa del Mago Hotel Santa Elena

La Casa del Mago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 259 reviews" "
Rating 8 - Good. 53 out of 259 reviews" "
Rating 6 - Okay. 12 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 7 out of 259 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

ALARYA

Stayed 2 nights in Oct 2022

8/10 Good

Ricardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice pool and very friendly and welcoming staff. Rooms are poorly maintained, our bathroom was every day out of service and needed to be reported to staff constantly. Lot of mosquitos in the room.
Stayed 6 nights in Apr 2022

10/10 Excellent

Karina

Stayed 2 nights in Apr 2022

8/10 Good

Kathleen

Stayed 2 nights in Apr 2022

4/10 Poor

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked 3 times to have the safe in our room made operational, but that never happened. The blind was broken and wasn’t fixed. They charge oldie drinking water. They are also quite uncomfortable with LGBT couples. Lovely as the pool is, I wouldn’t recommend this to any of my friends.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect directly accords from the park. The resort grounds are beautiful. You definitely need to bring a rental car to explore all of the near by Cenotes and Mayan ruins. I would stay again.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nature was fantastic. Quality of the hotel was very good. Price was expensive considering cold swimming pool and old mattres. Restaurant was very expensive People was fantastic.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night to visit Uxmal. We actually stayed at the main lodge, because of Covid the other buildings are shut down. Property and rooms were beautiful, staff was very friendly. Food and drink at the restaurant were good as well.
Stayed 1 night in Feb 2021

10/10 Excellent

TR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the setting, the birds all around, the history of the hacienda, and the kind and friendly staff. It was a perfect night there, and we wished we'd had more.
Stayed 1 night in Mar 2020

10/10 Excellent

Reg, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with lots of history and at a great price. Restaurant was also very nice
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to this hotel was as good as the first. The pool area is wonderful for relaxing after busy days at the ruins. The rooms are comfortable and the outside rocking chairs are a lovely touch. We also love the history of the property and everyone who works there is very kind to us.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the beautiful Hacienda at Uxmal next door to this property by Nicholas, the wonderful public relations person who greeted us with chilled towels and a cold drink. We stayed two nights and enjoyed every minute!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is actually at Uxmul, next to Mayan ruins. We were upgraded to the Hacienda Uxmul. So review is for this property.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great . We were upgraded to the Hacienda Uxmal as they are owed by the same company . Lovely setting !
Stayed 1 night in Jan 2020

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have been
Stayed 1 night in Dec 2019

10/10 Excellent

MeyFam5, Vancouver, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the main lodge located across the street at the base of the Uxmal ruins due to renovations and what a stroke of luck that was! This place is breathtaking as your surrounded by jungle, but your in a 5 star resort. Highly recommend!
Stayed 1 night in Sep 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
What an experience. I can't recommend this place and the people that work there enough. Not only were we upgraded to the hotel next to the Casa, but Nicolas from the hotel team went an extra mile to ensure we have only the best memories: we forgot our favorite sweaters in the dinning area and realized it only at the Merida airport day later... Nicolas was able to find them, quickly confirmed that and went out of his way to find a way to get them to us in California. And he succeeded. Christmas came early this year, thank you! :)
Stayed 1 night in Nov 2019

10/10 Excellent

James R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is not in Santa Elena. It's at the intersection to Uxmal.
Stayed 2 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Warren D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
We've stayed here several times. Cannot beat the location to the ruins.
Stayed 2 nights in Sep 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Great hotel. Family enjoyed the pool and the restaurant. The grounds are very pretty. Amazing location. We could walk to Uxmal and also enjoyed Choco-Story.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Placed look nice, but the amount of insects was out of this world. We even found two scorpions on a one night
Stayed 1 night in Jul 2019

8/10 Good

LIVIA

Liked: Cleanliness, property conditions & facilities, room comfort
We booked at La Casa del Mago but when we got there they told us that we were going to stay at the next door Hacienda Uxmal, because of some problems they recently had at the first hotel. Apparently the hotels are connected. So the beginning was a bit awkward but then we immediately started to enjoy the place. Immersed in nature, accompanied by the singing of lots of birds we enjoyed the pool and the atmosphere. The restaurant service was not so bright but very friendly and with good will. The rooms are very well equipped to repel all the night butterflies/bugs from entering the room. I would recommend the stay here.
Stayed 1 night in Jun 2019