Villas Tuukul Hotel & Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas Tuukul Hotel & Resort

Traditional Cabin | Terrace/patio
Front of property
Terrace/patio
Traditional Cabin | Terrace/patio
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pool

Explore the area

Map
6231 C. 21 Chelem, Progreso, Yuc., 97336
  • Chelem Park
    4 min drive
  • Progreso Pier
    16 min drive
  • Progreso Beach
    21 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    57 min drive

Room options

Standard Villa, 2 Double Beds

  • Sleeps 10
  • 2 Double Beds

Deluxe Villa

  • Sleeps 6
  • 1 Queen Bed

Family Double Room

  • Sleeps 10
  • 2 Double Beds

Traditional Cabin

  • Sleeps 6
  • 1 Double Bed

Comfort Room

  • Sleeps 6
  • 1 Queen Bed

Similar properties

About this property

Villas Tuukul Hotel & Resort

Family-friendly Progreso hotel in Chelem with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning. Change of towels is available on request
Villas Tuukul Hotel & Resort offers 8 accommodations with complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead. This Progreso hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Villas Tuukul Hotel & Resort, you'll be close to Chelem Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 9.1 miles (14.6 km) from Progreso Beach and 9 miles (14.4 km) from Progreso Pier
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
There's a restaurant on site. Public spaces have free WiFi. Villas Tuukul Hotel & Resort offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available on request) is available for a fee. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Villas Tuukul Hotel & Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Progreso hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Villas Tuukul Hotel & Resort has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 11:30 PM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: MXN 50 to 150 for adults and MXN 50 to 150 for children
  • A restaurant
  • Couples/private dining
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Meal delivery service

More

  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for MXN 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 150 for adults and MXN 50 to 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 800 (one-way)
  • Rollaway bed fee: MXN 100.0 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Villas Tuukul Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:30 AM to 9:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas Tuukul
Villas Tuukul & Progreso
Villas Tuukul Hotel & Resort Hotel
Villas Tuukul Hotel & Resort Progreso
Villas Tuukul Hotel & Resort Hotel Progreso

Villas Tuukul Hotel & Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sharim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La piscina estaba sucia, la alberca para niños no está activa. Nos tocó en una habitación donde el drenaje pasa por las tuberías del techo del cuarto y no deja dormir el ruido del agua de todo el edificio. Decía que el check in era a las 11, y llegamos y nos dijeron que hasta la 1, cuando nos dieron la habitación, el baño estaba sucio, y había sabanas sucias del huésped anterior. El anuncio dice que hay restaurante, pero no existe ningún restaurante en el alojamiento, y tampoco incluye desayuno como dice en expedía.

4/10 Poor

Eduardo

Stayed 2 nights in Feb 2024

4/10 Poor

Dwayne

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Paget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Denise was excellent. She barbecued ribs for us, did laundry, and was very hospitable. We hung out with her on yhe last afternoon and had an awesome experience. The hotel is quiet and well maintained. All our requests were met with enthusiasm. One of trip's highlights was staying in this small hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Mary-Anne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning, toilet dirty, had to ask for towels, no hot water, only one plug for two beds. One window no screen, dirty walls, food from someone else in fridge. No flat sheets nor blankets. Lots of fleas from dogs roaming around.
Stayed 4 nights in Jan 2024

2/10 Terrible

Erick omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucio no me quede
Stayed 1 night in Sep 2024

4/10 Poor

noemi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lástima de las instalaciones hay muchas fallas con la electricidad se va a cada rato y lo mismo con el tema del agua los baños se quedan sin agua y no hay quien te apoye
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda rocio

Stayed 1 night in Aug 2024

6/10 Okay

juan

Liked: Staff & service
No habia agua en el baño. No servia el aire acondicionado. El personal muy amable.
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandro

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Falta un poco de limpieza, me tocó una habitación con jabones y shapoos usados,el lavamanos tenia cabellos, al momento de bañarse la regadera y el agua que salía de la misma daban toques de corriente.
Stayed 1 night in Mar 2024

10/10 Excellent

Esteban Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy padre la estancia
Stayed 2 nights in Jan 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature it's amazing.
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nallely

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023