Candlewood Suites Merrillville, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites Merrillville, an IHG Hotel

Room amenity
Exterior
Exterior
Property amenity
Standard Suite | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
8339 Ohio, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪15 min walk‬
  • Vibra Hospital of Northwestern Indiana
    ‪6 min drive‬
  • Methodist Hospitals Diabetes
    ‪6 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪54 min drive‬

Room options

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Suite

  • Sleeps 2
  • 1 Single Bed

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Merrillville, an IHG Hotel

Hotel in Merrillville with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Merrillville, an IHG Hotel offers 77 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Merrillville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Merrillville, an IHG Hotel. During your stay, you'll be within walking distance of Westfield Southlake Mall. Features include free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 3-minute drive from Westfield Southlake Mall and 5 minutes from Albanese Candy Factory
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Merrillville, an IHG Hotel. Self parking is free. A complete renovation of Candlewood Suites Merrillville, an IHG Hotel was completed in October 2021.

This Merrillville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 100.00 per stay
  • Weight limit: 80 lb per pet
  • Pets cannot be left unattended
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Merrillville
Candlewood Suites Merrillville
Candlewood Suites Merrillville Hotel
Candlewood Suites Merrillvill

Candlewood Suites Merrillville, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 328 reviews" "
Rating 8 - Good. 84 out of 328 reviews" "
Rating 6 - Okay. 51 out of 328 reviews" "
Rating 4 - Poor. 26 out of 328 reviews" "
Rating 2 - Terrible. 32 out of 328 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Friendly...but Ants ...
Upon arrival, the staff was pleasant however..Our room wasn't what we booked, we booked a 2 bed suite and was given a 1 bed suite, when asked, they said it was because we booked 3rd party and its not guaranteed. They did offer a roll away bed that we eneded up habing to use. The side of the fridge and rhw counter where dishes sat had ants. When I made them aware, they said they woupd take care of it when they brought the rollaway bed. We left to go to softball games and returned thay night with more ants. The next morning I brought this up to the front desk, they asked if it was ok if maintenance went in while we were away. I agreed but when we retuned that evening, we still had ants and the room smelled of bug spray. Needless to say the ant problem was not resolved.
Stayed 2 nights in Oct 2024

6/10 Okay

JESSI

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are advertised as having queen sized beds, they are NOT; at most they are doubles. That was the biggest disappointment as I was sharing a bed and they are not big enough. Relatively clean, nice staff.

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Suite
One night stay. Very clean. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff, clean room
Stayed 4 nights in Sep 2024

4/10 Poor

Lenard

Stayed 1 night in Aug 2024

4/10 Poor

Qwauntaicia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not up to standards. There was dirt on the floor and hair on the pillows. Our room was switched and then the tv did not work. Front desk lady was very nice and did her best with what she had to work with. I was told I would be refunded, as we left because of the room conditions and there were not available rooms after being switched once. Waiting to hear from management on my refund.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Where s the towels
Front desk staff was great. Greetings with a smile. However, evertime went past front desk someone in need of towels only to be told none available at the time. I went 5am still none. So they need to purchase more. Also what hotel doesn't have an ice maker/ machine. Smh.
Stayed 1 night in Jul 2024

10/10 Excellent

Marla

Stayed 3 nights in Jul 2024

8/10 Good

Amiya

Stayed 1 night in Jun 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Deb

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was geared for extended stay with full kitchen. Could have been cleaner, but not terrible.
Stayed 2 nights in Jun 2024

6/10 Okay

CHARLES, ft myers

Travelled with family
Disliked: Staff & service
Check in was long and painful insisted on extra. Deposit since we used Expedia supposedly refunded after stay also happened at Laquita Atlanta-175.00
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Thi My My

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Jun 2024

2/10 Terrible

Tanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me 3 times for things they never should have in the first place!
Stayed 1 night in Jun 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, what I didn't like was the bed was too close to one side of the wall you can't get in. Other than that I thought it was great stay I wouldn't have said anything but you asked.
Stayed 1 night in May 2024

6/10 Okay

Jean Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A little rough around the edges
Lobby mens room closed, womens had soap dispenser falling off the wall and dirty toilet. My room the deadolt did not work, bathroom door did not close, toilet kept running and the sink drain was closed 99% and water did not drain from sink. Bed however was comfortable.
Stayed 1 night in May 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, there was an issue with clean towels, barking dogs otherwise the staff was nice.
Stayed 1 night in May 2024

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nothing..I will be writing a letter of complaint..took 40 minutes to check in, had to call for bath towels, coffee maker didnt work, phone didnt work..I asked for a main floor room when making a reservation..none were available..horrible experience
Stayed 1 night in May 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are happy with our room,nice and clean, although there was a guest with a dog that wouldn’t stop barking. Otherwise we are pleased.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty, stepped in gum at the front counter. Front desk took 10-15 minutes to get me checked in, she was on her cell phone the entire time. Room was old. There were dogs on the floor and the barked the entire night. Would not stay here again.
Stayed 1 night in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024