Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.
This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include free newspapers in reception, a business centre and laundry facilities
9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Smoking is allowed in designated areas at this Merrillville hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
Quality Inn Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 178 out of 647 reviews" "
10 - Excellent
178
Rating 8 - Good. 185 out of 647 reviews" "
8 - Good
185
Rating 6 - Okay. 100 out of 647 reviews" "
6 - Okay
100
Rating 4 - Poor. 78 out of 647 reviews" "
4 - Poor
78
Rating 2 - Terrible. 106 out of 647 reviews" "
2 - Terrible
106
6.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Adam
14 Sept 2024
Well, it was close to Chicago. The staff was very friendly and efficient up to including we have to go back through there to pick up a blanket that we left and they were had no problem doing so I like them.
The staff was very kind but unfortunately the hotel wasn’t in the best shape . Roaches in my room.
Upon arrival there was a crew of people having a party outside the hotel . Police had to come to the property due to chaos.
Got to remember not to ever let my husband book us a room again 😂…
I chose this hotel because the hotels in Chicago were way too expensive. I should have spared no expense. The property was dirty, there were roaches, holes in the ceiling, the linen was filthy. Fred at the front desk, however, deserves all the good things. He was extremely pleasant and accommodating.
It said breakfast included. But except waffles there was hardly anything else. Breakfast area was not welcoming.
They were even out of coffee.
Expedia.com: please dont market as breakfast included if they are not offering breakfast.
I called in about my remote control and they said people who cleaned would take what ever to help them. That's not right, when cleaning a room & find anything you a person left you as a cleaner should turn it in.
I'm really upset.