Mercure Grand Hotel Metz Centre Cathédrale

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Grand Hotel Metz Centre Cathédrale

Exterior
Free minibar, in-room safe, blackout curtains, soundproofing
Point of interest
Exterior
Free minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Room service
  • Pet-friendly

Explore the area

Map
3 Rue Des Clercs, Metz, Moselle, 57000
  • Place d'Armes
    2 min walk
  • Place de la Republique
    5 min walk
  • Metz Cathedral
    5 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine)
    31 min drive

Room options

Room, 1 Double Bed (Capsule)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Privilege, Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Classic Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Mercure Grand Hotel Metz Centre Cathédrale

Hotel with a 24-hour fitness centre, steps from Metz Cathedral
A 24-hour fitness centre, a 24-hour front desk and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff. Change of towels is available on request
Mercure Grand Hotel Metz Centre Cathédrale offers 60 accommodations with free minibar items and minibars. This Metz hotel provides complimentary wireless Internet access.

Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Grand Hotel Metz Centre Cathédrale. During your stay, you're just a quick walk from Place d'Armes. Free WiFi in public areas, a 24-hour gym and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Steps from Metz Cathedral and 11 minutes on foot from Porte des Allemands
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Grand Hotel Metz Centre Cathédrale offers its guests a 24-hour fitness centre, multilingual staff, and express check-in. WiFi is free in public spaces. Mercure Grand Hotel Metz Centre Cathédrale also features room service (during limited hours) and a lift.

This 4-star Metz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 9.10 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 9.10 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de Metz
Grand Hotel de Metz
Grand Hotel Metz
Grand Metz
Grand Hotel de Metz
Mercure Metz Cathedrale Metz
Mercure Grand Hotel Metz Centre Cathédrale Metz
Mercure Grand Hotel Metz Centre Cathédrale Hotel
Mercure Grand Hotel Metz Centre Cathédrale Hotel Metz
Mercure Grand Hotel Metz Centre Cathédrale (Open Spring 2022)

Mercure Grand Hotel Metz Centre Cathédrale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 346 reviews" "
Rating 8 - Good. 129 out of 346 reviews" "
Rating 6 - Okay. 45 out of 346 reviews" "
Rating 4 - Poor. 26 out of 346 reviews" "
Rating 2 - Terrible. 14 out of 346 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Sep 2024

6/10 Okay

frances

Travelled with partner
Liked: Cleanliness, staff & service
It felt unsafe. Nicely central but lots of vagrants
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
very nice Hotel
Its a great hotel in the perfect location. The hotel is very nice and the staff were super friendly and helpful. Airing our room was a bit difficult because of kitchen smells and french beds are very narrow! otherwise it is a lovely hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had a great stay
We enjoyed our stay. The accommodations we comfortable and well situated. The staff were very helpful and the overall ambiance relaxed and efficient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parkeren super geregeld. Vriendelijke staf. TV op de kamer bleek niet te werken; dat werd in no-time opgelost. Hotel is zeker aan te bevelen!
Stayed 2 nights in Jul 2024

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay
Great location in the city centre, 5 min walk to underground car park. Hotel very clen and daily service. Breakfast wide selection of food. Room at front of hotel noisey in the mornings with traffic /deliveries even thou pedrestion walk way. Overall good pleasent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
If you want to be in the middle of the old town, you can walk everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities
electricity went off in the whole hotel at 5am and fid not get resolved until we left.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best. Did not like cold waffles and cold crepe at breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with group
The hotel is in a great location with friendly helpful staff. The rooms are very spacious and spotlessly clean , the breakfast has a very good range of different food available excellently prepared and set out , the whole hotel has a relaxed atmosphere , fifteen of us stayed for four nights and loved it , Metz is a lovely city .
Stayed 4 nights in Mar 2024

2/10 Terrible

Juan de la Cruz, MIAMI

Stayed 1 night in Feb 2024

4/10 Poor

David

Travelled with partner
Disliked: Property conditions & facilities
Hotel is promising and the staff were friendly. We were unfortunately woken twice by fire alarms. The old fashioned heating system also creaks and makes a huge amount of noise. Shower limited to handheld over bath rather than a stand up.
Stayed 1 night in Jan 2024

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding in every way .The staff were extremely attentive, nothing to much trouble . The location marvellous and the hotel bedroom suits immaculate with everything one bbedsneeded.
Stayed 1 night in Dec 2023

10/10 Excellent

lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff and service
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great frindly staff. Very helpful to make your stay pleasent. Well trained.
Stayed 3 nights in Jan 2023

8/10 Good

Szczepan

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Danyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Maria, Oakland

Liked: Cleanliness
Disliked: Property conditions & facilities
The location was great and easy access to everything. I knew coming into it that this was a budget property, but I wasn't counting on the walls being paper thin! I could hear the cleaning happening down the hall, doors closing, and people talking. Made for a really not relaxing stay.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Metz
Great location in the centre of the old city. Rooms are good size, modern, and clean. Friendly staff. Special thanks to Thibault for his attentive service, and for being patient with me practicing my french.
Stayed 2 nights in Dec 2022