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Mercure Metz Centre

4.0 star property

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December 2024
January 2025

Photo gallery for Mercure Metz Centre

Sports facility
Exterior
In-room safe, desk, blackout curtains, soundproofing
Business centre
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
29 Place Saint Thiebault, Metz, Moselle, 57000
  • Quartier Impérial
    4 min walk
  • Place Saint-Louis
    5 min walk
  • Metz Christmas Market
    6 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine)
    31 min drive

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior
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The price is CHF 215
for 1 night
includes taxes & fees
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About this property

Mercure Metz Centre

Eco-certified Metz hotel in Metz-Centre – Ancienne Ville with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is not available.
Mercure Metz Centre offers 112 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Metz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Metz Centre, you're just a quick walk from Quartier Impérial. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at O29
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Centre Pompidou-Metz and Porte des Allemands
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-certified Mercure Metz Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Metz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
O29 – This restaurant specialises in French cuisine and serves lunch and dinner.
Bar Emile & Lola – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Emile & Lola
  • O29

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to November 1 2024 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 11 November to 11 November:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.90 per person
  • Uncovered self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Metz Centre
Mercure Metz Centre
Mercure Metz Centre Hotel
Mercure Metz Centre Metz
Mercure Metz Centre Hotel
Mercure Metz Centre Hotel Metz

Mercure Metz Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 342 reviews" "
Rating 8 - Good. 169 out of 342 reviews" "
Rating 6 - Okay. 54 out of 342 reviews" "
Rating 4 - Poor. 24 out of 342 reviews" "
Rating 2 - Terrible. 6 out of 342 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stayed 3 nights in Dec 2022

2/10 Terrible

JOHANNES

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel. Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
Stayed 1 night in Oct 2022

10/10 Excellent

alfons

Stayed 1 night in Sep 2022

6/10 Okay

Hazel

Travelled with family
Liked: Staff & service
Location is good. Room - basic but ok Hotel public areas are dated and a bit shabby Breakfast was appalling. Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Elliott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better then average Mercure in Metz
Hotel is well situated and close to train station - staff is super helpful and breakfast was fine. Only complaint is that the restaurant was not open on Sunday night but room service was luckily.
Stayed 1 night in Nov 2019

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying one night on business. Nice room, easy access, on-site parking,central location in the old part of the city. Breakfast selection was a little limited other than that, as expected.
Stayed 1 night in Sep 2019

6/10 Okay

Marty

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however, the two elevators are extremely small. When a bus full of tourists was checking in we passed a half dozen men and women struggling up the stairs dragging their bags.
Stayed 1 night in May 2019

6/10 Okay

Laurent

Stayed 1 night in Apr 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover 1 night
driving back to UK from Italy this was our stopover for 1 night - great hotel Metz is a lovely town.
Stayed 1 night in Feb 2019

8/10 Good

cyrille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed in the center of metz
Stayed 1 night in Jan 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse than faulty towers
On arrival at our room there was used coffee cups. When I went to reception to get new supplies I was informed they had run out of milk. After 30 minutes I got the other person working there to take milk out of the nespresso machine out of the restaurant-which was shut by the way. 2 staff in a hotel this size is outrageous. Room was freezing until midnight-then boiling. Express check out didn’t work because you have to pay a local tax-which they didn’t collect on check in. Failed to give me exit code for car park. Complete shambles-I’m currently trying to get reembursed from mecure
Stayed 1 night in Dec 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Excellent place, close to the centre of Metz. Staff were friendly and the room was comfortable and clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerat hotel for a stayin Metz
I have stayed at various hotels in Metz on previous occations but this Mercure ticked all my boxes. It has a good location within walking distant to all mayor sites and the oldpart of Metz. The staff had a free secured car park, it was comfortable with nicely appointed rooms and friendly staff, highly recommend this hotel
Stayed 1 night in Aug 2018