See all properties

Hotel Juarez

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Juarez

Front of property
Family Room | In-room safe, bed sheets
Shower, towels
Interior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

View in a map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

9.0 out of 10
Wonderful
(115 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

8.8 out of 10
Excellent
(107 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Living area
Downtown Treasure Place
Cuauhtémoc
  • Breakfast included
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 827 reviews
The price is CHF 31
includes taxes & fees
31 May - 1 Jun
Downtown Treasure Place

About this property

Hotel Juarez

This smoke-free hotel features a front desk safe and free Wi-Fi in public areas. Change of towels is available on request
Hotel Juarez offers 39 accommodations with a safe and a ceiling fan. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and change of towels can be requested.
Hotel Juarez's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas is available.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Zócalo and 9 minutes on foot from Palacio de Bellas Artes
As a guest of Hotel Juarez, you'll find a front desk safe and a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Juarez

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Juarez Hotel

Hotel Juarez Mexico City

Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1292 out of 2053 reviews
Rating 8 - Good. 535 out of 2053 reviews
Rating 6 - Okay. 153 out of 2053 reviews
Rating 4 - Poor. 39 out of 2053 reviews
Rating 2 - Terrible. 34 out of 2053 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service
Clean room, staff
Stayed 1 night in Feb 2026

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and courteous room very clean thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Stayed 4 nights in Feb 2026

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location in Centro Historico, just two blocks from the Zocalo. Staff were so welcoming and hospitable. The hotel and our room were absolutely spotless. Bed quite firm which was fine. Thank you again for a great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was everything good about the place. Unfortunately we got a room with no windows, and the building doesn't have air conditioning. Inexpensive, but still was too hot for me to sleep at night. I'll consider that the next time I book, but the location was great, the price was acceptable, and I thoroughly enjoyed the level of hospitality I received.
Stayed 5 nights in Feb 2026

8/10 Good

Boyang

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. The room is clean. But the shower head is not powful enough and water temperature not stable. And I booked a two-bed room, but got a one-bed room without asking for my permission although I don't mind very much. Anyway, the manager let me check in a couple of hours earlier than scheduling time. Thanks.
Stayed 4 nights in Feb 2026

10/10 Excellent

Martin, Kissimmee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Feb 2026

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable la estadía, siempre nos quedamos en este hotel.
Stayed 3 nights in Feb 2026

8/10 Good

Ruth, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very friendly staff. Fabulous location!! The only hiccup was we had trouble finding it as the sign wasn't near where our Uber dropped us off. Once we found the door, everything else was great! Would stay at Hotel Juarez again!
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is easy to find and is located very centrally. A short walk to the Zocalo and also Allende Metro station. I arrived late due to my flight but had good communication via WhatsApp and was welcomed by the night staff. The room was nice and spacious with plenty of storage. A nice comfortable bed and private bathroom with a hot shower. There was a ceiling fan that kept the room cool. I had 4 peaceful nights sleep. My room didn't have windows and I stayed midweek. The room was kept spotless, cleaned every day and the towels were changed. The manager introduced himself to make sure everything was perfect. I will definitely be returning and would recommend.
Stayed 4 nights in Feb 2026

2/10 Terrible

Tamika

Stayed 1 night in Feb 2026

10/10 Excellent

ERDEM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is cleaned and renovated , right in the hart of the city, with in walking distance to everything.The hotel stuff were very helpful , thanks to them
Stayed 2 nights in Feb 2026

10/10 Excellent

Shelagh

Liked: Cleanliness, property conditions & facilities
Nice people at the front desk. Within walking distance of the Cathedral. Ask for a back room for more quiet.
Stayed 3 nights in Feb 2026

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, amenities
Great location. Comfortable room. Needs some improvements on shower doors to avoid water leaking out.
Stayed 3 nights in Jan 2026

8/10 Good

Michael, Leduc

Travelled with partner
Liked: Cleanliness
Considering the price of $85 Cdn per night, safe, clean, great and friendly front desk services, close to restaurants, shopping, tour pick up, 2 blocks from the central square, it was excellent. Only draw backs were the uncomfortable bed and the loud music being played to all hours of the nights on Fridays and Saturdays in the lane below.
Stayed 14 nights in Jan 2026

6/10 Okay

Ismael

Room and staff was ok, however I booked the room 4 months before my trip on Expedia at $38 per night including taxes and fees. When I showed up, the hotel charge me the taxes and fees on top of the $38 that Expedia advertised making it $52 per night. The hotel also don’t charge me the market rate, at that time it was $12.89 pesos for 1 canadian dollar. Their rate was $11.28 per 1 Canadian dollar. And of course you don’t really have choice but to pay since you are already there. just saying 😠
Stayed 3 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, the cleaning crew really efficient they cleaned our room the 3 days we stayed there! Good price and good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
My friends and I really enjoyed staying here. A wonderful and intimate experience. Extremely friendly and helpful personnel at the front desk. They helped us with everything, including getting a taxi at the break of dawn. The morning we had to leave. I highly recommend this Hotel. It is only one and a half blocks from the Zócalo. Excellent location and again, some of the friendliest people at the front desk we’ve ever met. We will definitely stay here again when we come back to Mexico City.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tsubasa

Liked: Cleanliness, amenities
W
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es realmente bueno, buena ubicación . Pero el último día no dejaron jabones , ni shampoo. Es bastante céntrico es el mejor lugar si quieres disfrutar el zócalo y todo lo céntrico de CDMX. Pero si vienes a trabajar, ten en cuenta que el internet es horrible y la señal peor. Fuera de eso es un gran lugar
Stayed 4 nights in Jan 2026

10/10 Excellent

Elias

Stayed 5 nights in Jan 2026

10/10 Excellent

SoyEstebancraft

Stayed 1 night in Jan 2026

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, solo que el hotel se comunicó conmigo un día antes y me dijeron que aceptaban pagos con tarjeta, el día de mi llegada solo aceptaron efectivo, por lo que tuve que ir al cajero.
Stayed 1 night in Jan 2026

6/10 Okay

Favian

Liked: Cleanliness, property conditions & facilities
Staff was excellent, bed not so great.
Stayed 2 nights in Jan 2026