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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Front of property
Standard Room | In-room safe, bed sheets
Family Room | In-room safe, bed sheets
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

View in a map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

9.0 out of 10
Wonderful
(114 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

8.8 out of 10
Excellent
(100 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Juarez

This smoke-free hotel features a front desk safe and free Wi-Fi in public areas. Change of towels is available on request
Hotel Juarez offers 39 accommodations with a safe and a ceiling fan. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and change of towels can be requested.
Hotel Juarez's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas is available.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Zócalo and 9 minutes on foot from Palacio de Bellas Artes
As a guest of Hotel Juarez, you'll find a front desk safe and a lift. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Juarez

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1255 out of 2011 reviews
Rating 8 - Good. 532 out of 2011 reviews
Rating 6 - Okay. 150 out of 2011 reviews
Rating 4 - Poor. 39 out of 2011 reviews
Rating 2 - Terrible. 35 out of 2011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Michael, Leduc

Travelled with partner
Liked: Cleanliness
Considering the price of $85 Cdn per night, safe, clean, great and friendly front desk services, close to restaurants, shopping, tour pick up, 2 blocks from the central square, it was excellent. Only draw backs were the uncomfortable bed and the loud music being played to all hours of the nights on Fridays and Saturdays in the lane below.
Stayed 14 nights in Jan 2026

6/10 Okay

Ismael

Room and staff was ok, however I booked the room 4 months before my trip on Expedia at $38 per night including taxes and fees. When I showed up, the hotel charge me the taxes and fees on top of the $38 that Expedia advertised making it $52 per night. The hotel also don’t charge me the market rate, at that time it was $12.89 pesos for 1 canadian dollar. Their rate was $11.28 per 1 Canadian dollar. And of course you don’t really have choice but to pay since you are already there. just saying 😠
Stayed 3 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, the cleaning crew really efficient they cleaned our room the 3 days we stayed there! Good price and good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
My friends and I really enjoyed staying here. A wonderful and intimate experience. Extremely friendly and helpful personnel at the front desk. They helped us with everything, including getting a taxi at the break of dawn. The morning we had to leave. I highly recommend this Hotel. It is only one and a half blocks from the Zócalo. Excellent location and again, some of the friendliest people at the front desk we’ve ever met. We will definitely stay here again when we come back to Mexico City.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tsubasa

Liked: Cleanliness, amenities
W
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es realmente bueno, buena ubicación . Pero el último día no dejaron jabones , ni shampoo. Es bastante céntrico es el mejor lugar si quieres disfrutar el zócalo y todo lo céntrico de CDMX. Pero si vienes a trabajar, ten en cuenta que el internet es horrible y la señal peor. Fuera de eso es un gran lugar
Stayed 4 nights in Jan 2026

10/10 Excellent

Elias

Stayed 5 nights in Jan 2026

10/10 Excellent

SoyEstebancraft

Stayed 1 night in Jan 2026

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, solo que el hotel se comunicó conmigo un día antes y me dijeron que aceptaban pagos con tarjeta, el día de mi llegada solo aceptaron efectivo, por lo que tuve que ir al cajero.
Stayed 1 night in Jan 2026

6/10 Okay

Favian

Liked: Cleanliness, property conditions & facilities
Staff was excellent, bed not so great.
Stayed 2 nights in Jan 2026

8/10 Good

Astrid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un hotel con lo necesario básico, limpio y súper céntrico. Si es algo antiguo pero tratan de mantenerlo y remodelaron algunas partes. Solamente pasamos una noche y estuvo perfecto si volveríamos
Stayed 1 night in Jan 2026

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great staff, laundry service, good internet! Excellent location... staying in the historic centre is the best you can do (people will sujest you to stay in Roma or Condesa, but the magic and fun is in the city centre). I stayed there with my partner, and we both recommend a Taco place near by: Taqueria 5 de mayo... excellent food (delicious tacos al pastor) a block and a half from the hotel. Also beside the Taco place another option for breakfast is Melon Limon... natural juices (freshly squeezed orange juice or mixes of fruits), very good sandwich or waffles *if you get tired of mexican food).
Stayed 4 nights in Jan 2026

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
Spotless with a surprisingly comfortable bed for such a basic place. Great location for Mexico City's landmarks. For the low cost this place is amazing1
Stayed 1 night in Jan 2026

10/10 Excellent

Jazmin

i stayed for a week and i found this hotel being the best hotel for traveling around cdmx it was very close to
Stayed 7 nights in Jan 2026

10/10 Excellent

Natividad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with the hotel was excellent, the outside looks dirty but is the inside, and the location was perfect, very close to downtown or zocalo.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real gem of a hotel. Recently refurbished, lovely clean rooms. Good internet (in my room) Most rooms are quiet and it has an elevator to get to the upper floors. There are tons of dining options and bars close by and it’s a stone throw form the Zocalo.
Stayed 1 night in Jan 2026

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion, muy limpio , solo las camas no muy comodas de ahi todo bien
Stayed 2 nights in Jan 2026

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location, excellent room!
Stayed 1 night in Jan 2026

10/10 Excellent

Josy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the wifi, which was terrible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Stayed 3 nights in Jan 2026

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2026

6/10 Okay

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just don’t book this hotel at the weekend. The noise from the party nearby is very loud till 4am.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eduardo Manuel

Stayed 1 night in Jan 2026

8/10 Good

Rosa Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very, very clean. The place is extremely well kept and offers great value for the location. The only downsides were that the mattress and the pillows were not very comfortable. I had backache every night. Also, dogs from the neighboring building tended to bark all night on some occasions, which affected sleep. Hopefully this is something the owner can address. Overall, very affordable for such a great location.
Stayed 10 nights in Dec 2025