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Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | Down duvets, in-room safe, individually furnished, desk
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Property entrance
Restaurant
Down duvets, in-room safe, individually furnished, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • San Jacinto Plaza
    14 min walk
  • Portal San Angel
    17 min walk
  • Diego Rivera and Frida Kahlo House Studio Museum
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Expedia VIP Suite

Down duvets, in-room safe, individually furnished, desk

Expedia VIP Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | Down duvets, in-room safe, individually furnished, desk

Executive Suite Single

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Fiesta Inn Insurgentes Sur

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1059)
The price is CHF 134
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Fiesta Inn Insurgentes Sur

About this property

Krystal Grand Suites Insurgentes

Hotel with a 24-hour fitness centre, near Manacar Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Grand Suites Insurgentes. During your stay, you'll be within walking distance of Manacar Tower. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Centro Coyoacan and a few minutes from Manacar Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Krystal Grand Suites Insurgentes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1131 reviews" "
Rating 8 - Good. 232 out of 1131 reviews" "
Rating 6 - Okay. 88 out of 1131 reviews" "
Rating 4 - Poor. 47 out of 1131 reviews" "
Rating 2 - Terrible. 32 out of 1131 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

8/10 Good

Maribel

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Blanca, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ana

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Irving need better staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y muy bien ubicado
Stayed 1 night in Jul 2024

10/10 Excellent

diego

Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

steven paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
good hotel, though service slow. had to make requests over and over. need to be patient.
Stayed 1 night in Jul 2024

10/10 Excellent

gabriel

Stayed 1 night in Jun 2024

4/10 Poor

Sara, Chatsworth

Travelled with family
Disliked: Amenities
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Montserrat

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
Stayed 1 night in Jun 2024

6/10 Okay

Ignacio, Cathedral

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For my entire stay room smelled like sewage Very inconvenient Beds are not comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Denys Rodriguez

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

rosendo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody cares hotel
The hotel was Very clean but the service especially in the restaurant was unpleasant. On all three times that I ate there the service was bad since I had to get out of my chair to get service from my waiter, multiple times.
Stayed 1 night in May 2024

10/10 Excellent

CYNTHIA, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel!
Stayed 5 nights in May 2024

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, amenities
The place is nice, there is a nice atmosphere and is located close to restaurants and convenience stores. However, there is a slight lack of maintenance.
Stayed 1 night in May 2024

4/10 Poor

Alexis

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
La habitación la entregaron súper tarde, casi 4 horas después y piden desalojar a tiempo.
Stayed 1 night in May 2024

10/10 Excellent

Sara, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I’m feels like home
Stayed 2 nights in May 2024