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LaiLa Hotel CDMX

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property
Reception
Lounge
Standard Room, 2 Double Beds | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    3 min walk
  • Frutos Prohibidos
    1 min walk
  • Sevilla Station
    8 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2436)
The price is CHF 117
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Galeria Plaza Reforma

About this property

LaiLa Hotel CDMX

Beaux Arts Mexico City hotel in Reforma with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LaiLa Hotel CDMX's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Mexican cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Paseo de la Reforma and 3 minutes on foot from Diana the Huntress Fountain
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
LaiLa Hotel CDMX offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1057 reviews" "
Rating 8 - Good. 229 out of 1057 reviews" "
Rating 6 - Okay. 58 out of 1057 reviews" "
Rating 4 - Poor. 29 out of 1057 reviews" "
Rating 2 - Terrible. 37 out of 1057 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta situado en un muy buen lugar a unos pasos de la avenida Reforma, si quieres ruido esta cerca si quieres calma también tienes la opción, la calle esta llena de restaurantes desde tacos hasta mariscos mucha variedad, el hotel también tiene buena comida y un buen desayuno
Stayed 3 nights in Sep 2024

10/10 Excellent

Missael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Adlih M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Laila hotel, it is a safe location. There's many restaurants close to the hotel. The service at the hotel was great. Our room was perfect everyday. The concierge and the bellboys were great. We have coffee one morning at the hotel restaurant and the service was great. We will definitely be back to this hotel. We love it.
Stayed 5 nights in Sep 2024

8/10 Good

Brisna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful, and their trustworthy taxis are ideal when traveling in an unfamiliar area. the angel of independence and the malls are within walking distance.
Stayed 5 nights in Sep 2024

8/10 Good

Edgar

Stayed 5 nights in Sep 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable stay
Excellent service, clean and comfortable beds. Would visit again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Rafaela

Travelled with family
Disliked: Cleanliness, amenities
The bedding linen had hairs and the desk had glass water marks everywhere. Room didn’t look or smell clean. One room smelled like old basement combined with smoking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was wonderful really enjoyed staying here close to many restaurants and landmarks. The only problem I had was the driver they had arranged to take me to the airport the hotel told me I would be charged a certain amount and the driver charged me $45 pesos extra. But that wasn’t the worst when I paid him he short changed me by another $100 pesos. Seems like he was trying to get any money out of me that he could. So just be careful. I know it’s not the hotels fault I’m not blaming them but the taxi, Uber, driver they hire is definitely hurting there good reputation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katelyn

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 1 night in Aug 2024

10/10 Excellent

peng

Stayed 4 nights in Aug 2024

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable beds, strong warm showers, good service. Great area, close to many attractions. Would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Great value
Stayed 4 nights in Aug 2024

6/10 Okay

RUBEN

Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ok
Stayed 1 night in Jun 2024

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los cuartos estuvieron estupendos el servicio fue excelente
Stayed 2 nights in Aug 2024

8/10 Good

ritu

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 10 nights in Jul 2024

10/10 Excellent

Adner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, safe, clean, very friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Hussien

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A surprise box and not in a good way!
Air conditioner wasn’t working for a week. Faucet clogged, shower handle broken. Reception not friendly, breakfast pancakes cold and stale
Stayed 12 nights in Jul 2024