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The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property

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Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Reception
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Air conditioning
  • Room service

Explore the area

Map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348
  • Santa Fe Center Mall
    ‪6 min walk‬
  • Parque La Mexicana
    ‪9 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Balcony, City View

Down duvets, minibar, in-room safe, desk

Studio, Balcony, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Studio, 1 King Bed, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

View from room

Premier Room, 2 Queen Beds, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Down duvets, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1885)
The price is CHF 99
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Camino Real Santa Fe

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, valet parking and dry cleaning.
The Paragon Hotel Mexico City Santa Fe By Accor offers 117 accommodations with iPod docking stations and minibars. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, slippers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Paragon Hotel Mexico City Santa Fe By Accor's great location gets high marks from our customers. During your stay, you're just a quick walk from Santa Fe Center Mall. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. The luxury The Paragon Hotel Mexico City Santa Fe By Accor also features a 24-hour fitness centre, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Paragon Hotel Mexico City Santa Fe By Accor has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 33.33 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.16 for adults and from USD 9.72 for children
  • Valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1008 reviews
Rating 8 - Good. 169 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Stayed 1 night in Dec 2024

10/10 Excellent

Cristo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymundo

Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mario Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general The hotel is magnificent. The problem is the slowness to attend requirements such as water refill. The food was not good either. The breakfast and overall, the hotcakes were raw.
Stayed 1 night in Nov 2024

8/10 Good

Tomas Acosta

Liked: Property conditions & facilities
Y
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the city!
Stayed 2 nights in Sep 2024

10/10 Excellent

MIGUEL

Travelled with family and small children
Bonitas instalaciones y en un lugar seguro y bonito
Stayed 1 night in Jun 2024

6/10 Okay

Dennis-A

Business traveller
Liked: Cleanliness, amenities
Upcharging for a third guest on a double bedroom is a disgrace .
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with lots of options around the area, good parking choices.
Stayed 1 night in Aug 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hernan

Liked: Cleanliness, property conditions & facilities
C
Stayed 8 nights in Jul 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Anish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly Recomend!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Alfonso

Stayed 4 nights in Jul 2024

6/10 Okay

Arturo

Stayed 3 nights in Jun 2024

10/10 Excellent

EDUARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jun 2024

10/10 Excellent

Willy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Willy

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great place to stay. We were very pleased with everyone there. Felt very safe and comfortable. Highly recommend!!!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Darwin

Stayed 1 night in Jun 2024

10/10 Excellent

César

Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed a very pleasant weekend stay at The Paragon Mexico City Santa Fe. The staff was friendly, professional and attentive. They took really good care of us, especially Jorge who helped us both arriving and departing. Property was clean and well maintained. Nice breakfast and gym. Great location close to tons of shopping and dining options. We highly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service
Thanks
Stayed 3 nights in May 2024