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Santa Casa by Tasman

3.0 star property

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Photo gallery for Santa Casa by Tasman

Lobby sitting area
Luxury Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Terrace/patio
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

Map
138 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Mexico Park
    ‪11 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • U.S. Embassy
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Elite Room

Elite Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Elite Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | City view

Luxury Suite

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Basic Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Santa Casa by Tasman

Colonial hotel in Mexico City
Coffee/tea in a common area, concierge services and express check-in are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out and a communal living room are on-site. Housekeeping is available on request.
Santa Casa by Tasman offers 21 accommodations with espresso makers and designer toiletries. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Santa Casa by Tasman. During your stay, you'll be within walking distance of Mexico Park. Features include free WiFi in public areas and a free manager's reception, plus concierge services.
  • Free WiFi
  • Services include a concierge, luggage storage and a virtual front desk
  • 11 minutes by foot from Mexico Park and a 3-minute drive from Paseo de la Reforma
  • Cats and dogs welcome for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. Santa Casa by Tasman also features a terrace, coffee/tea in common area, and concierge services. A complete renovation of Santa Casa by Tasman was completed in March 2024.

This 3-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Tasman Guest App mobile app before check-in

Access methods

Access code, private entrance

Pets

  • Pets: MXN 580 per pet, per stay, plus a one-time cleaning fee of MXN 580
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 580 per pet, per stay plus a one-off MXN 580 cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 580 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Tasman Guest App mobile app before check-in.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Casa by Tasman Hotel
Santa Casa by Tasman Mexico City
Santa Casa by Tasman Hotel Mexico City

Santa Casa by Tasman Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 113 reviews
Rating 8 - Good. 22 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 4 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barton

Travelled with partner
Convenient location. Many dining options within walking distance. Easy transportation via Uber at reasonable cost.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came to a concert so we were only here for 2 nights. It worked out perfectly. Bed is very comfy and hot water with nice pressure was a plus. You also get water in your room daily. I got the upgraded room so noise was not an issue also price was very affordable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Santa Casa is a gorgeous boutique hotel that blends the old with the new. The hotel kept a lot of the original charm of the building while pairing it with modern amenities. I loved the arched entry & doorways, the beautiful Spanish tile throughout as well as the black metal windows & doors really added to the aesthetic. In addition, the intricate detail on the woods doors is breathtaking! It is quiet, located in a super safe neighborhood and has calm cozy feel. Overall a great experience and stay! Most importantly, the staff was very friendly, helpful and knowledgeable. Shout out to Charlie for putting up with all my questions! I would recommend this hotel to everyone!
Stayed 4 nights in Nov 2024

10/10 Excellent

Minh, RENTON

Stayed 4 nights in Oct 2024

4/10 Poor

Lauren

Stayed 4 nights in Nov 2024

4/10 Poor

Hazel

Stayed 4 nights in Nov 2024

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities
This property had a 9.6 rating. We couldn’t understand why. Things in the room were not well cleaned, with many parts broken. There was zero sound proofing . The quality was below medium and the price was high. The jokes on us ..
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindsey

Stayed 3 nights in Oct 2024

10/10 Excellent

Heveli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so attentive and helpful! Great, walkable location. The property is unique and traditional. Luggage storage was a huge plus.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Insanely loud at night especially during the weekend and the windows are paper thin. Water is also inconsistent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta en un puntazo, a la redonda hay muchos buenos restaurantes y cafes
Stayed 3 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Our room was top notch. We also greatly enjoyed the hospitality pf the crew and staff.
Stayed 4 nights in Sep 2024

6/10 Okay

Kajal

Travelled with family
Liked: Property conditions & facilities
Roma Norte experience
Since this is a no contact hotel it might appeal to certain folks. However walking up the stairs with luggage might not be easy for everyone, i did not see a lift in the property. It also supposed to be a quiet space but the rooms are not sound proof and the doors do not have stoppers which means there is always some noises. The common area is large and has shared amenities which again might appeal to some guests. Neighborhood is ofcourse awesome that is the sole reason that made this experience worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

shirley

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Erinc

Liked: Cleanliness, staff & service
My room had glass bricks that allowed lights from upstairs all night. The room was bright which made sleeping really hard. In addition, the neighboring building had multiple dogs barking all night, two nights in a row. If you're a light sleeper, this hotel is not for you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

SAL

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, really great location. I highly recommend here for someone who knows the city already and is enjoying polanco area. Although its a contactless hotel everyone there was helpful if you had a request or question. I only wish it had air, I went when it was unseasonably hot.
Stayed 4 nights in May 2024

8/10 Good

John Wells Knowlton

Stayed 2 nights in Aug 2024

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect rite In the heart of Roma Norte and walking distance to best Restaurants. Very clean and quite as well10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024