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Volga

4.0 star property
VIP Access

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Photo gallery for Volga

Outdoor pool, free pool cabanas, pool umbrellas
Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
50-inch Smart TV with cable channels, TV
Front of property
Nightclub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Air conditioning
  • Pet-friendly

Explore the area

Map
Río Volga 105 Cuauhtemoc, Mexico City, 06500
  • Paseo de la Reforma
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪5 min walk‬
  • Auditorio Nacional
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | Living area | 50-inch Smart TV with cable channels, TV

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Volga

Mediterranean hotel with free breakfast and bars/lounges
An outdoor pool, a restaurant and 3 bars/lounges are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour health club, a swim-up bar and spa services. Change of towels is available on request
Volga offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Volga, you're just a quick walk from Paseo de la Reforma. You'll find features such as free breakfast and free WiFi in public areas, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Paseo de la Reforma and 5 minutes on foot from Angel of Independence Monument
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Volga offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at the business-friendly Volga. You'll have access to the outdoor pool at a partner property.

This Mediterranean Mexico City hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to noon.
ELORA – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Roof Garden – This rooftop bar is located by the pool. Open daily.
Minos Bar – On-site cocktail bar. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ELORA
  • Minos Bar
  • Roof Garden

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 265 per day
  • A damage deposit of USD 270 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Volga Hotel
Volga Mexico City
Volga Hotel Mexico City

Volga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 100 reviews
Rating 8 - Good. 19 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 4 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place. You feel amazing staying here, a quiet oasis in the middle of busy CDMX. The stone/concrete finishes mixed in with the greenery is A . I wish I could live there. highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay!

Location close enough to restaurants and parks nearby. Service was great, very cool architecture,
Stayed 2 nights in Feb 2025

10/10 Excellent

KARELL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , wonderful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Cedric

Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marco N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel, worth all of the hype, clean and amazing costumer service
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just like the pictures
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very moderm
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my solo trip

Saw this hotel on TikTok and decided to give it a spin and thank god I did. Loved my stay here. The staff was attentive, the room was perfect, the design is beautiful. There’s even a speakeasy in the basement open at night and a rooftop as well. I will definitely be coming back.
Stayed 3 nights in Jan 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved design - loved staff
Stayed 6 nights in Dec 2024

10/10 Excellent

forever

Stayed 3 nights in Jan 2025

10/10 Excellent

Betty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, nice quite safe... Amazing staff
Stayed 4 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nothing special in the centre of cdmx
Stayed 4 nights in Dec 2024

8/10 Good

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms are compact but very functional. Excellent location, staff is very friendly and attentive. The rooftop bar is great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

MATIAS

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Noise Central

Very noisy property. Heard everything from foot steps, to doors closing, to music, and bass.
Stayed 4 nights in Dec 2024

10/10 Excellent

nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location. Staff super friendly. Beautifully designed and they gave me a complimentary 2pm check out which I loved. Will def go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Gibrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the greatest I’ve event stayed in. I travel for work and work for a luxury brand so I always get to stay at the best hotels in the world and this was definitely better than almost all of them. The service, the staff, the vibe the decor the food the music the energy. Everything was perfect. Location couldn’t have been better.
Stayed 1 night in Nov 2024

2/10 Terrible

Shirin

Stayed 3 nights in Nov 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to walk places; however they did not have the room that we booked originally. We got what seemed to be a standard room from a deluxe room that was originally booked. Not too many amenities or events when we were there like the hotel originally stated. It’s also very dark in the hotel, cool construction and decor but overall dark ambiance.
Stayed 3 nights in Sep 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

German

Stayed 1 night in Sep 2024