6/10 – Okay
Kathleen C.
11. März 2025
Gut: Sauberkeit
Elevators are a nightmare
My husband and I stayed here the last week of February. At the room we needed a passcode which I was never given prior to our arrival nor when we got there. I called Zen and was told I didn't need one. Finally after about 15 mins he texted me the code. The condo was very nice with an awesome view from a very large balcony. The primary bedroom mattress was nice and firm and the bathroom was large and clean. The hairdryer barely worked and only one for 2 bathrooms. The listing indicates smart TVs. They ARE NOT, just TVs with basic cable and you can't sign in to streaming services The kitchen was nice and had everything we needed. It was very noisy. Heard all the traffic from outside and anyone in the hall. The worst thing is the elevators. There are 4 for 43 floors, and one doesn't work.This unit is on 42. Seriously took a good 20 minutes to get up or down unless an employee was on with you to bypass constant stopping. Ridiculous. Employees there were the best thing about the property. EVERYONE who worked for the Hyde was friendly and helpful. If you have a car valet service is required so bring lots of singles for tipping. Pools were great with lots of chairs. Beach you get two chairs and umbrella included which was nice. Got crowded mid-day but it was a great set up. Lots of places to walk to for meals. No restaurant on property only pool bar with limited hours. Would never stay here again unless it was 8th floor or lower so we didn't need the elevators.
Kathleen C.
Aufenthalt von 5 Nächten im Februar 2025