Best Western Gateway to the Keys

2.5 star property

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Breakfast area
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Room
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
411 S Krome Ave, Florida City, FL, 33034
  • Prime Outlets Florida City
    ‪13 min walk‬
  • Homestead Miami Speedway
    ‪7 min drive‬
  • Everglades Alligator Farm
    ‪10 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Poolside

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Gateway to the Keys

Hotel in Florida City with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Florida City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Gateway to the Keys. During your stay, you'll be within walking distance of Florida Keys Factory Shops. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Florida Keys Factory Shops and Prime Outlets Florida City
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at Best Western Gateway to the Keys. Self parking is free.

This Florida City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1070 reviews
Rating 8 - Good. 287 out of 1070 reviews
Rating 6 - Okay. 119 out of 1070 reviews
Rating 4 - Poor. 71 out of 1070 reviews
Rating 2 - Terrible. 48 out of 1070 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Soniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows don't open. Cassie/night staff was very helpful with directions, attractions, restaurant. Only fresh fruit was orange which had to be cut, cannot be peeled. Like Tea, drinking water, hot water for tea.
Stayed 1 night in Dec 2024

4/10 Poor

Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Jyoti Ranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Louis

Travelled with partner
Liked: Staff & service, property conditions & facilities
The bed is so hard.. nice pool area. Walkable stores and fast food
Stayed 2 nights in Dec 2024

6/10 Okay

Alina

Stayed 1 night in Nov 2024

8/10 Good

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close too other food places . Friendly staff . Only thing missing is washer and dryers for people staying for more than a couple nights.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Marion

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived at night. No visible sign. Poor shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacques

Business traveller
Liked: Amenities, property conditions & facilities
the staff was extremely helpful
Stayed 2 nights in Dec 2024

2/10 Terrible

alfonso

Stayed 1 night in Nov 2024

8/10 Good

Marjorie, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, cute interior decor, nice breakfast. Front desk staff are pleasant. Pool area is pretty. Some maintenance needed but did not affect safety or use.
Stayed 1 night in Nov 2024

10/10 Excellent

Hang

Stayed 2 nights in Nov 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Dominique

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awful at check in. Room was prepaid using Expedia and they kept saying loudly in the lobby that my card was declined. It was not and I saw the charge from Expedia in my checking account. Took way too long to check in, rooms smell awful and the place is not the cleanest. Won’t stay here again and wish I could have gone elsewhere.
Stayed 1 night in Nov 2024

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
My car got broken into and I lost a lot of valuables n the hotel not really doing anything about this issue
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Short strip
Was a short strip, room accommodation was pleasant and I love that they have a complimentary continental breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here!! Very relaxing. Plus the back yard was beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 7 nights in Nov 2024

8/10 Good

Ali

Liked: Cleanliness
Stayed 2 nights in Nov 2024