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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Business centre
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
11750 Mills Dr, Miami, FL, 33183
  • The Palms at Town & Country
    ‪1 min walk‬
  • Baptist Hospital of Miami
    ‪5 min drive‬
  • Dadeland Mall
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Palms Inn & Suites

Lakefront hotel connected to a shopping centre in Miami with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping centre and just a quick walk from The Palms at Town & Country. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 5-minute drive from Baptist Hospital of Miami and 8 minutes from Dadeland Mall
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This Miami hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1116 reviews
Rating 8 - Good. 263 out of 1116 reviews
Rating 6 - Okay. 112 out of 1116 reviews
Rating 4 - Poor. 33 out of 1116 reviews
Rating 2 - Terrible. 40 out of 1116 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smelled like pissed in old people diapers.
Stayed 1 night in Dec 2024

10/10 Excellent

Dayana

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will keep coming back..
We have stayed here several times and we will continue to do so every time we come to Miami. The hotel is centrally located close to expressway, shopping center and restaurants in the Kendall area, the closeness to the expressway makes it a breeze to drive to Coral Gables, Miami Beach and surrounding areas. The front desk staff are friendly and very helpful which makes our stay even more pleasant.
Stayed 4 nights in Dec 2024

8/10 Good

Brandi, Crestview

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, parking for about half the rooms so if you don’t return early, you’re directed to park side to side back to front and can’t get out again until everyone else does, run down and dirty, needs remodeling, paint, updating, etc.
Stayed 2 nights in Oct 2024

10/10 Excellent

GERLIE

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a nice place and location and the staff was very cordially,
Stayed 1 night in Nov 2024

10/10 Excellent

Joan, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an amazing overnight stay before the cruise
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

8/10 Good

Johannes

Liked: Cleanliness, staff & service
Good value for yr money
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly conventient
Clean, friendly, conventient
Stayed 3 nights in Nov 2024

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Nerdy

Stayed 6 nights in Oct 2024

8/10 Good

Brian

N
Stayed 2 nights in May 2024

10/10 Excellent

Yailen Milian

Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is showing some wear and tear. Staff is very nice! They helped us with every little thing we needed.
Stayed 1 night in Nov 2024

8/10 Good

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
People are friendly and goood area!
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Good price and great location. After touring all day we were able to come to the hotel, park the car, and walk to a number of restaurants. Hotel was clean but the mattress was uncomfortable. I suspect it was a chain hotel that someone took over and is trying to improve.
Stayed 2 nights in Nov 2024

10/10 Excellent

ANIBEL, Cape Coralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neath and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of a mega shopping area. So if you want a place that is safe and convenient as far as traveling to and from then the palms is a great option.
Stayed 3 nights in Nov 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
Nice hotel with friendly staff. The room was nice, the bed was comfortable. It was a quiet location next to the mall shops.
Stayed 1 night in Nov 2024