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"When you book a 5 star hotel you expect everything to be almost perfect. This was far the case. It seemed more a 4 star hotel. They changed my reserva ... " More
3 Aug 2024 by Selim
Dear Andrea, We appreciate your feedback and take it very seriously. Your comments will help us identify areas of opportunity for improvement. We hope that on your next visit, we will have the opportunity to exceed your expectations and change your opinion of our property.
Fontainebleau Miami Beach offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 9 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a sauna are also featured at the luxury Fontainebleau Miami Beach. Smoking is allowed in designated areas at this 4.5-star Miami Beach hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Fontainebleau Miami Beach offers 1504 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 20-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Fontainebleau Miami Beach has 9 restaurants on site.
24-hour room service is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
