10/10 Excellent
Barry
13 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel remodel is nice. We had stayed here once before. It is so close to the cruise ship terminal and has good taxi service. The restaurant/ bar on the main floor was good, and the marina is right outside the restaurant door.
We had one problem with a gal at the restaurant desk when we went to breakfast. I said our breakfast was included in our Expedia reservation and showed her a copy of our reservation that clearly stated the fact. She stated she was sorry, but our name wasn’t on her list and we would have to go to the front desk. We sat down and were eating when a waitress heard of our concern and looked at our copy from Expedia. How sweet she was! She said she would clear it for us as it was clearly stated on my copy. She was one of those wonderful employees who go above and beyond. I suggest you always carry a copy of your reservation. Expedia had everything we needed.
Barry
Stayed 1 night in Jan 2025