The Palms Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from room
Lobby sitting area
On the beach, beach cabanas, sun-loungers, beach umbrellas
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Spa
  • Parking available

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    2 min walk
  • Hoja Taqueria Miami Beach
    1 min walk
  • Adrienne Arsht Center Metromover Station
    9 min drive
  • Miami, FL (MIA-Miami Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed with City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Palms Hotel & Spa

Sea view hotel with full-service spa, near Lincoln Road Mall
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at The Palms Hotel & Spa. During your stay, you're just a quick walk from Miami Beach Boardwalk. A full-service spa, an outdoor pool and a restaurant are available.
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, reflexology or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests have great things to say about the pool and the location
  • Just a 4-minute drive from Lummus Park Beach and a few minutes from Lincoln Road Mall
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Essensia Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1123 out of 1645 reviews" "
Rating 8 - Good. 334 out of 1645 reviews" "
Rating 6 - Okay. 77 out of 1645 reviews" "
Rating 4 - Poor. 54 out of 1645 reviews" "
Rating 2 - Terrible. 57 out of 1645 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Long wait for lifts. One lift out of action for 3 days and staff using lifts including moving machinery at peak times.
Stayed 3 nights in Sep 2024

8/10 Good

Irma Tabanny, Eagle Pass

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Elvira

Stayed 4 nights in Aug 2024

8/10 Good

Parveen

Travelled with partner
Liked: Cleanliness, amenities
Excellent location service was good staff went above and beyond, only thing stopping from a 5 star was that there were sign's of wear and tear particularly in the lobby area and a lift not functioning properly, but don’t let that stop you it was really a nice hotel woth an excellent private beach free towels
Stayed 2 nights in Sep 2024

4/10 Poor

Sonia

Travelled with partner
Disliked: Staff & service
Check-in was terrible. Waited 3.5 hours for a room after being notified before noon our room was ready for check-in. Male at guest service was condescending after expressing dissatisfaction. Room was dirty and blue tape on windows, pool looked like a motel pool very dirty ground and beach was extremely bad, location had very strong waves that threw one out of the water. This was not the case at other locations. We paid 16.25 for two coffees. Front desk personnel looked miserable. We decided not to spend any money at the hotel due to our experience with the male in a beige suit and his lack of customer service. Will never return to this property. If you have children please stay away from the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Leneice

Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would totally came back to the hotel for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Justino

Me gusta su ubicacion y su personal muy amable
Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & calm step on our way back to home : Very friendly staff & customer service at the top ! However, In the balance there was just one problem It's to say the protection matress of our king size bed was an awful nightmare for the 1st night it was impossible to stay & have a good sleep . In such an hotel at this level of comfort it needs to put off the protections wich could be compared as the ones in hospital beds ;((
Stayed 2 nights in Sep 2024

10/10 Excellent

dVon, Freeport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in and out! Wonderful staff catering to our needs! Food and spa was amazing!! I would recommend and I would definitely come back!
Stayed 2 nights in Sep 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhahit Sandoval

Travelled with family and small children
Liked: Amenities
The Palms Hotel and Spa was a great place for me and my family to stay. The location by the beach was superb! Also the pool onsite was so much fun for all of us to enjoy!
Stayed 5 nights in Sep 2024

10/10 Excellent

shai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, clean and beautiful, pool, beach, facilities all top notch, had a wonderful experience, can't wait to go back
Stayed 3 nights in Sep 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are hospitable in every area. The only complaint I have is the room was advertised as a partial ocean view, which I paid extra for, but what I got was a view of the hotel rooftops and palm trees from a window in the room (no balcony). If you focus on the leaves of the palm trees you can barely see some blue behind them in the distance, which I assume was ocean and not sky, but it certainly could not be remotely considered as a partial ocean view. When I complained to the service desk, I was told that I got what I ordered: "a partial ocean view". I guess their definition of "view" and mine are quite different. I actually expected to see the ocean! They did not offer any refund on the upgrade but when I asked for it, they said they would ask the manager and get back to me in a few days. I have not heard anything back. So be forewarned, do not pay extra for "a partial ocean view" because it's false advertising and provides no benefit. Also, be prepared for very expensive food. We ordered a simple lunch with two cocktails and it was over $130.00.
Stayed 1 night in Sep 2024

2/10 Terrible

Adrian

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Adma

Travelled with family and small children
Everything is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Excellent Service. The restaurant in the lobby was amazing with an attentive staff.
Stayed 4 nights in Sep 2024

2/10 Terrible

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, great restaurant and spa ! I will stay here every time I fly through Miami.
Stayed 1 night in Sep 2024

10/10 Excellent

Sevinj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a private beach
Stayed 7 nights in Aug 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Fatou, Delray Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time staying at the Palms Hotel. We are locals from South Florida and the Palms has been our go to Miami hotel. We love this hotel for its green and tropical atmosphere. If you are looking for a quiet, relaxing tropical hotel, this is the place for you. My husband and I usually also book massages at Aveda, which is located at the hotel basement and looks beautiful. You can also go to their morning Yoga session located in their beautiful green garden. I gave the hotel 4 stars this time because I was not as thrilled with the food. I felt that the restaurant has gone down, food was not has good as before. We had dinner the first night and it was very disappointing. Especially that the restaurant there is quite pricey. We tried breakfast the next day to see if it would be better but it was not and the bill was overpriced. Besides that, everything was great and the staff was extremely nice and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

René

Stayed 2 nights in Aug 2024