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W Miami

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Miami

Outdoor pool, open 7:30 AM to 6:30 PM, pool loungers
Outdoor pool, open 7:30 AM to 6:30 PM, pool loungers
Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, desk, laptop workspace
View from property
Suite, 1 King Bed with Sofa bed, Non Smoking | City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
485 Brickell Avenue, Miami, FL, 33131
  • Brickell City Centre
    5 min walk
  • James L. Knight Center
    5 min walk
  • Downtown Miami Shopping District
    6 min walk
  • Miami, FL (MIA-Miami Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 73 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, minibar, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Corner

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

EAST Miami

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2812)
The price is CHF 412
for 1 night
includes taxes & fees
8 Dec - 9 Dec
EAST Miami

About this property

W Miami

Luxury Miami hotel in Downtown Miami with a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and conference space. Housekeeping is available on request.
W Miami offers 146 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at W Miami. During your stay, you're just a quick walk from Brickell City Centre. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Brickell City Centre and 9 minutes on foot from Bayfront Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 2666 square feet (248 square metres) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury W Miami. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

This Beaux Arts Miami hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Panther Coffee – On-site coffee shop.
TULUM – On-site restaurant. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 25 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Panther Coffee
  • TULUM

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,666 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 20.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 6:30 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Miami Viceroy
Viceroy Hotel
Viceroy Miami
Hotel W Miami
Viceroy Miami Hotel Miami
W Miami Hotel
W Miami Miami
W Miami Hotel Miami

W Miami Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1027 reviews" "
Rating 8 - Good. 214 out of 1027 reviews" "
Rating 6 - Okay. 117 out of 1027 reviews" "
Rating 4 - Poor. 71 out of 1027 reviews" "
Rating 2 - Terrible. 65 out of 1027 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice decor
Stayed 4 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel very good and very clean
Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool is open until 6pm. The HOA controls the pool and not the hotel. The pool is basically a place to relax but not a party place. The restaurant is below average and most of the staff was amazing! The lobby is extremely small and it reminded me of a cheap hotel. For what you pay at this hotel you can have much better alternatives if a 5 star experience is what you are looking for!
Stayed 3 nights in Aug 2024

8/10 Good

sahbi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Outdated hotel… staff were amazing and welcoming!
Stayed 1 night in Jul 2024

10/10 Excellent

Pierre

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Jul 2024

6/10 Okay

Sangeetha, Tallahassee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not having a restaurant open for dinner was not convenient. Coffee area had very limited stuff for a hotel of this size.
Stayed 2 nights in Jul 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W hotel was absolutely stunning. The rooms were extremely spacious and clean. I was greeted with respect instantly by the amazing staff. Upon my arrival, they even upgraded my basic room and gave me a balcony view. I have stayed at multiple hotels in Miami and none of them compare to the W hotel. I will be a regular and will recommend this hotel to anybody! Pricy - but worth every penny.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! Great people!
Stayed 1 night in Jul 2024

10/10 Excellent

george

Liked: Cleanliness
Stayed 7 nights in Jul 2024

4/10 Poor

Aline

Stayed 2 nights in Jul 2024

10/10 Excellent

Wesner Narcisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a little bit
Stayed 1 night in Jul 2024

2/10 Terrible

Flowayne, Belize

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra E

Business traveller
Liked: Cleanliness
I arrived at your hotel after an exhausting flight at 5 AM, only to find that my reservation had been canceled because I did not arrive the previous day. Despite having checked in through the Marriott Bonvoy page, which I have used countless times without any issues, this time the outcome was disastrous. Never before have I experienced something like this at any other W Hotel. The cancellation of my reservation without prior notice or contact is an absolute lack of consideration towards your guests, especially after a long journey. Moreover, the way I was treated by your staff only worsened the situation. When trying to resolve the problem, I was attended by Nasha (or Nashua). When I showed her the Marriott Bonvoy page through which I had checked in, she claimed I was showing her a random page, suggesting she did not know what page it was. When I insisted and demonstrated that it was indeed the correct page, she changed her story, saying it was not the same page I initially showed her. Did she think I was lying to her? To top it off, when we arrived at the reception, she was not even at her post. To make matters worse, I was not notified about the cancellation of my reservation. The reservation was already paid for two nights, yet it was canceled for no apparent reason. Since the reservation was made through a third party, I was not refunded the full amount, which is unacceptable. Additionally, I was forced to pay again on the same day to stay at the hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Camy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This W Hotel is so rundown, the room is dirty, the carpet is ripped and in a very poor condition. The decor looks dizzy. Parking is not available as advertised on their website. No amenities provided as a 5 star hotel should be. As an elite Marriott Bonvoy member. This is not what I expected.
Stayed 2 nights in Jun 2024

6/10 Okay

saymah

Liked: Cleanliness, staff & service
The W Hotel has changed over the years. Parking has been outsourced, and you are charged every time you take out your car, plus an overnight fee of 50$. The water pressure in the rooms are really low, and makes it hard to take a comfortable shower. The W also no longer offers room service. The staff is nice and does a great job, but this hotel no longer operates like a 5 star hotel should charging a premium price.
Stayed 6 nights in Jun 2024

10/10 Excellent

Erika petrice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Besides the weird looks n stares from the staff as if I didn’t help there it’s a nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Vinisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and great spa
Stayed 1 night in Jun 2024

8/10 Good

george

Liked: Property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Steven, Dallas

Travelled with partner
Disliked: Staff & service, amenities
Restaurant was terrible. From service to food to drinks. Went in at 9AM on a Saturday morning and the bar wasn't open. Are you kidding me? Saturday in Miami.
Stayed 2 nights in Jun 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

menachem

Liked: Amenities
Nice stay there was leaks
Stayed 1 night in Jun 2024

2/10 Terrible

Dezzarray

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in May 2024

2/10 Terrible

Benny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024