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Z Ocean Hotel, Classico a Sonesta Collection

4.0 star property
VIP Access

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Beach nearby, sun-loungers, beach umbrellas, beach towels
2 bars/lounges, poolside bar
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
1437 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪1 min walk‬
  • Lincoln Road Mall
    ‪18 min walk‬
  • Port of Miami
    ‪11 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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About this property

Z Ocean Hotel, Classico a Sonesta Collection

Elegant beach hotel and outdoor pool
At Z Ocean Hotel, Classico a Sonesta Collection, hit the nearby beach, dine on-site at Front Porch Cafe or enjoy a drink at one of the hotel's 2 bars/lounges.
Z Ocean Hotel, Classico a Sonesta Collection offers 43 accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body wraps.
Our customers tell us that they can't get enough of the helpful staff at Z Ocean Hotel, Classico a Sonesta Collection. During your stay, you're just a quick walk from Collins Avenue Shopping Area. Enjoy features like 2 bars, an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a beachfront location while dining at Front Porch Cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lummus Park Beach and 10 minutes on foot from The Wolfsonian Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Z Ocean Hotel, Classico a Sonesta Collection such as an outdoor pool, complimentary bicycles and a 24-hour fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a hot tub and a terrace. Parking is available for a fee.

This 4-star Miami Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 1:00 PM.
Front Porch Cafe – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Z Ocean Hotel, Classico a Sonesta Collection is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

English, French, German, Italian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 19 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Front Porch Cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Z
Hotel Z Ocean
Ocean Z
Ocean Z Hotel
Z Hotel
Z Ocean
Z Ocean Hotel
Z Ocean Hotel South Beach
Z Ocean South Beach
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
Vincci South Beach
Miami Beach Crowne Plaza
Vincci South Beach
Crowne Plaza South Beach Z Ocean Hotel
Crowne Plaza Z Ocean Hotel
Crowne Plaza South Beach Z Ocean
Z Ocean Hotel
Z Ocean South Beach
Z Ocean
Hotel Z Ocean Hotel South Beach Miami Beach
Miami Beach Z Ocean Hotel South Beach Hotel
Hotel Z Ocean Hotel South Beach
Z Ocean Hotel South Beach Miami Beach
Crowne Plaza South Beach Z Ocean Hotel
Z Ocean Hotel South Beach

Z Ocean Hotel, Classico a Sonesta Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 257 reviews
Rating 8 - Good. 44 out of 257 reviews
Rating 6 - Okay. 47 out of 257 reviews
Rating 4 - Poor. 29 out of 257 reviews
Rating 2 - Terrible. 34 out of 257 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room itself is fine, but the property is not going to impress you. Pool is adequate, location is great, but the restaurant/lobby/hallways etc. are in need of an upgrade. There is someone stationed in the elevator as one of them didn't work and the other is barely works. You need to knock on the closed doo on the upper floors or phone down to have the elevator come up to get you. It was nice to have beach chairs reserved for us, but the beach towels could have have been better and more of them. For the money this place was less than mid, but the location is key and again the room itself was fine.
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic experience. An exceptionally nice remodeled hotel. Excellent customer service at the desk. Walking distance to dining, shops and the beach. Only downside was that I booked a room with a hot tub - but the hot tub didnt work. This was my only reason for three stars.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2025

2/10 Terrible

Ashutosh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Zocean is no way a 4 star property. In a suite, they do not have a sofa bed, but they have two bathroom! Service at the reception only does check-in and check-out. When I raised the point about sofa bed, they stated that if we have a rolling bed we will put it. I had to call Expedia to get addressed. Their internal door to the balcony on 2nd floor would not lock. Why do not they say that the property is under renovation on 2nd floor. I will never go to Zocean again. Overall bad experience
Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great room was clean. Restaurant downstairs food was good.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We picked the spa suite because of the jacuzzi on the balcony. The jacuzzi was dirty and also the jets were turned off so we could not use the hot tub. We would have opted for a different hotel or room to save money had we of known this.
Stayed 2 nights in Jan 2025

4/10 Poor

Nuno

Liked: Cleanliness
Disliked: Staff & service
The room booked was not available, when queried stated the room we got was the same price which wasn’t the case, stated room would be available next day but never materialized, internet was terrible and un protected, following our check out further charges appeared on credit
Stayed 4 nights in Jan 2025

4/10 Poor

abdul

Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms right off the beach

This is a perfectly located hotel, one block off the beach with beach chair services and right in the thick of south beach. It has very long corridors and is showing some of its age, but it is a great value and the rooms are some of the largest I’ve stayed in in Miami.
Stayed 3 nights in Jan 2025

8/10 Good

Jason, Rhinebeck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Roh

Stayed 2 nights in Jan 2025

4/10 Poor

Raniha

Stayed 3 nights in Dec 2024

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down and in need of refurbishment. Has gone down in quality since i last stayed here a few years ago. An erroneous charge was placed on the bill. I could never get through directly to someone and left multiple messages which were never returned. On the plus side the location is great. However I won’t be returning.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Below Average "Four-star" Hotel

Overall we had a mediocre stay here at Z Ocean. Upon walking in through the breezeway, it was very dirty and not setup for use. It appears that some homeless people had slept there the night before based on items/trash left behind. The room was average with minimal amenities (no extra pillows or towels, had to ask for coffee pods.) The biggest disappointment was the "spa" located on our rooftop patio. It was more of a soak tub and not the personal hot tub that was advertised. When we arrived, it was filthy with human hair still on floor of the tub so it was clear that they do not clean these. I would not consider this a four-star hotel and definitely feel misled by this rating. I would not stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelina

Stayed 2 nights in Dec 2024

8/10 Good

Craig

Stayed 3 nights in Dec 2024

4/10 Poor

Merril

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It’s a beautiful place but it needs renovation
Stayed 3 nights in Nov 2024

4/10 Poor

Michaela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the photos on Expedia unfortunately no longer reflect the current state of the hotel, everything is a bit run down! Staff not particularly interested in guest service. A queen bed for 3 adults😩???! The terrace with the whirlpool unfortunately cannot be used at all as there is so much noise from the next room, probably a broken whirlpool!!! It was not possible to open a window! The supposedly included breakfast for 2 people (there were 3 of us?) is just a coupon for $20, which is not nearly enough, the portion of salmon we ordered is a tiny slice! So you might as well have breakfast somewhere else! Coffee machine in the room but the coffee is unfortunately inedible.
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large, great shower
Stayed 2 nights in Nov 2024

4/10 Poor

Seth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We spent 4 nights at ZOcean and I have to say “not exactly as advertised” as the suite we stayed in had roof access but the hot tubs are not running, the furniture was lacking cushions on the patio, the actual room was in disrepair and the kitchen / dinette had a plastic plat a fork and a knife. Not what you read when you book the “upgrade”. The folks at the hotel are nice enough but the hotel has not been invested in to be at the advertised level for what looks like 10 years. Very disappointed in the accommodations. On the positive side it’s in a great location near dinning and the beach.
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old and poorly maintained. The gym is a joke. It looks like a dungeon. There is almost no equipment. The TV system is from the previous century. If it works. Not a very presentable establishment at all.
Stayed 5 nights in Nov 2024