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Holiday Inn Express Middlesboro, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Middlesboro, an IHG Hotel

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Exterior
Property amenity
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
1252 N 12th St, Middlesboro, KY, 40965
  • Middlesboro Mall
    4 min walk
  • Cumberland Gap National Historical Park
    2 min drive
  • Wendy's
    1 min walk
  • Taco Bell
    1 min walk

Room options

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Express Middlesboro, an IHG Hotel

Hotel in Middlesboro with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Middlesboro, an IHG Hotel offers 59 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Middlesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Middlesboro, an IHG Hotel. During your stay, you're just a quick walk from Middlesboro Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from Middlesboro Mall and a 2-minute drive from Cumberland Gap National Historical Park
Holiday Inn Express Middlesboro, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. Event space at this hotel measures 1184 square feet (107 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Middlesboro, an IHG Hotel. Free self parking is available.

This Middlesboro hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,184 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Middlesboro
Holiday Inn Express Middlesboro
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
Holiday Inn Express Middlesboro Hotel

Holiday Inn Express Middlesboro, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 483 out of 632 reviews" "
Rating 8 - Good. 120 out of 632 reviews" "
Rating 6 - Okay. 20 out of 632 reviews" "
Rating 4 - Poor. 5 out of 632 reviews" "
Rating 2 - Terrible. 4 out of 632 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay and breakfast as usual!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Perfect! Friendly staff, quiet clean rooms, hot fresh breakfast…a bit expensive but…we got what we paid for!
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Jey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service very friendly helping front office Clean rooms and breakfast service madam is so kind. We will stay here only when we back again
Stayed 2 nights in Jul 2024

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel 4 times in last 2 years very comfortable and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Friendly people.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fotina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very spacious. Delicious breakfast options. Kind and professional staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Virginia

Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Excellent customer service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rhonda, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

FeteNetRadio

Liked: Cleanliness, staff & service, property conditions & facilities
We traveled to visit a medical school 10 minutes away in Tennessee and it was suggested we stay in Kentucky. Since this was the closest hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Vladislava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfwct for LMU visit
This is my 2nd stay here in the last 3 months due to a college move. Location for LMU visit is great, short drive through the tunnel and you're there. My main concern with this hotel is the hit or miss housekeeping. While this time my room was clean, we had no housekeeping except one day where all we asked for was the trash to be removed. The next day we needed fresh towels but never received them, had to call for them. The ladies are lovely and polite but I am not sure about the way they schedule for room upkeep. Free hotel breakfast is standard, pastries, oatmeal, assorted breads and eggs. Juice and coffee as well as tea.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angie

Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front reception. Very clean everywhere.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Holiday Inn Express Middlesboro
The Holiday Inn Express in Middlesboro was excellent. The room was very clean and the breakfast was amazing. My room was on the side facing the road, but I had no problem sleeping. When I checked out I asked if the rooms on the other side were quieter since I would consider returning if passing through the area again. Even though I assured them I slept well staff said a preference for a quiet room would be indicated in my file for IHG hotels.
Stayed 1 night in Nov 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Safe and clean. Walls could be more insulated, noise travelled too easily from room to room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not one to usually write reviews, but I would recommend staying here. It was clean, the room was nice and spacious, the shower/bathroom was spotless! The staff was very friendly. We will definitely stay again when in the area.
Stayed 2 nights in Nov 2023

2/10 Terrible

Heather

Stayed 2 nights in Jul 2023

8/10 Good

Marlem

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
Staff at check in and check out were courteous and efficient. Room was overall clean except the bathroom. There was hair in the shower that wasn't ours. Housekeeping was a bit noisy in the morning, you could hear their detailed conversation. Rooms are spacious, however if your room faces the front of the hotel, you will hear the noise from the road. Big trucks start driving through well before dawn. Location was good for us for the purpose of our visit
Stayed 1 night in Nov 2023

10/10 Excellent

David, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
Several good hot breakfast options to choose from on the breakfast bar!
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk was outstanding. Suite was excellent. Breakfast area sparkled.
Stayed 1 night in Oct 2023

10/10 Excellent

Kassee

Stayed 2 nights in Oct 2023