HUP

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HUP

Bar (on property)
Terrace/patio
Reception
Lobby
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Parking available
  • Spa

Explore the area

Map
Arkweg 3-17, Mierlo, 5731 PD
  • Helmond Castle
    7 min drive
  • HUP Restaurant
    1 min walk
  • Helmond Brandevoort Station
    4 min drive
  • Eindhoven (EIN)
    30 min drive

Room options

CLUB Room

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

BASE Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

HUP

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and 2 coffee shops/cafes are on-site.
HUP offers 149 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
During your stay at HUP, you'll be close to Gulbergen Golf. Free WiFi in public areas, 2 restaurants and 2 coffee shops/cafes are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or manicures and pedicures at the spa
  • Services include a free children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Gulbergen Golf and 7 minutes from Helmond Castle
HUP offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

14 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the luxury HUP. Parking is available for a fee.

This 4.5-star Mierlo hotel is smoke free.

HUP has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 6 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 14 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.54 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Brug Hotel
Carlton Brug
Carlton Brug Hotel
Carlton Brug Hotel Mierlo
Carlton Brug Mierlo
HUP Hotel Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel Mierlo

HUP Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 314 reviews" "
Rating 8 - Good. 125 out of 314 reviews" "
Rating 6 - Okay. 44 out of 314 reviews" "
Rating 4 - Poor. 19 out of 314 reviews" "
Rating 2 - Terrible. 6 out of 314 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024

8/10 Good

KISHORE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024

8/10 Good

sonia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good for family and sport
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Stayed 2 nights in Aug 2023

10/10 Excellent

RAFAL

Stayed 1 night in Aug 2023

10/10 Excellent

Boaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended stay
great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023

10/10 Excellent

Fay

Stayed 2 nights in Jun 2023

8/10 Good

FT

Stayed 2 nights in Mar 2023

2/10 Terrible

Fung Lin Florence

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed about this hotel. Among the hotels that we’ve stayed all over the world, this hotel is the worst one. Sorry for being direct! The facilities of this hotels lacked of proper maintenance. The services provided by its staff were very poor. For example, the front desk staff told us that “all amenities have to be booked”. Yet, the truth is that we only need to queue up but no need to book. Another incident was that our room was not cleaned up during our stay. After reminding the front desk staff, we waited for an hour for house-keeping. When we chased again, the front desk replied that they forgot which room no. has made the request 😵‍💫.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Berenike

Stayed 1 night in Aug 2022

6/10 Okay

Marvin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms could be cleaner there where sloot of Stains on the floor and curtains and Hair in the bathroom
Stayed 1 night in Dec 2021

8/10 Good

Anique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Nice hotel, every little detail is sports oriented which makes it special. The roomservice was extremely fast and the staff very friendly. Would stay again. Good value for money.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good sports oriented hotel
Sports hotel, friendly staff, good breakfast, in room service food could improve a bit. otherwise recommendable. Parking is a bit off and when it rains that is a problem
Stayed 2 nights in Dec 2021

10/10 Excellent

HAROLD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Great food and good people
Stayed 4 nights in Oct 2021

10/10 Excellent

ROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great place for family. Lots of stuff to do. The breakfast was awesome. We'll stay here the next time we are in the area.
Stayed 1 night in Oct 2021

8/10 Good

Demelza

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect voor kinderen
Stayed 1 night in May 2021

10/10 Excellent

Eric, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique hotel. Really good breakfast. Staff so friendly and helpful.
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids love this place
Good time as always, kids love this place. At restaurant the Seabass OK, Bolognese very average.
Stayed 2 nights in Jan 2020