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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

1 bedroom, minibar, in-room safe, desk
Lobby
Shower, free toiletries, hair dryer, towels
Triple Room | 1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Via Torriani Napo, 28, Milan, MI, 20124
  • Piazza della Repubblica
    ‪10 min walk‬
  • Corso Buenos Aires
    ‪11 min walk‬
  • Piazzale Loreto
    ‪15 min walk‬
  • Milan (LIN-Linate)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Smart Hotel Milano

Art Deco Milan hotel in Central Station with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Piazza della Repubblica. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza della Repubblica and Corso Buenos Aires
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 538 reviews
Rating 8 - Good. 170 out of 538 reviews
Rating 6 - Okay. 53 out of 538 reviews
Rating 4 - Poor. 21 out of 538 reviews
Rating 2 - Terrible. 27 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and accommodating. Great location. It’s very accessible and restaurants are all over the area.
Stayed 2 nights in Nov 2024

8/10 Good

CHEE KHEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Near to Milan Central Station. Unfortunately not providing basic drinking glass, drinking water and coffee making
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Rhodora, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to transportation.
Stayed 2 nights in Nov 2024

8/10 Good

Tyleen

Stayed 1 night in Oct 2024

8/10 Good

Shamika, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Yegni, Naples

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very very well
Stayed 1 night in Nov 2024

10/10 Excellent

Ivonne, Coral Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Milano Central Station. Very clean and comfortable. Breakfast not that great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasvinder

Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor administration
Overall, the hotel was well located and as described. My only issue was the poor record keeping. I paid for breakfast in cash and was embarrassingly accosted later in my stay with claims I hadn't paid for my breakfast. I can only put this down to the staff I'd paid not having logged my payment.
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Spent two weeks in Italy, this is outright the worst. The room may seem fairly new, but the floor is dirty, with dirts lying around. The air-conditioning was also not working upon arrival, and we had to go to the reception to get it sorted. We arrived early at 8am, and since the room was no available, we came back after a day out only to be assigned a handicap access room that totally does not look like our booking. The receptionist lady was also not helpful with any directions and just said "you can check the internet". Absolutely the worse stay ever. The only saving grace was the close proximity to Milan Central station but there are plenty of hotels around. This is definitely not equivalent to 4 stars or even 3. Would not recommend to anyone unless it is really for a short night.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay
Very comfortable and quiet stylish room exceptionally well located mere steps from Milano Centrale station. Bed very comfortable, powerful shower. Spotlessly clean. Very happy
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JOZEF

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Owen

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2024

10/10 Excellent

YEDRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closed to everything
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good room design, but he breakfast could have been better, however the breakfast staff were excellent!
Stayed 2 nights in Oct 2024

6/10 Okay

Sabrina

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at Smart Hotel. Such a great location if you’re planning on arriving from the Train Station. At night, the area is not very safe. If you do want to go out, I recommend taking a Taxi that the hotel can call for you. Our room was very nice and clean. The hotel was a bit stingy when it came to the toilet paper, but overall we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jin-Ling

Stayed 1 night in Oct 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the train station, which was convenient since we basically just passing through. It is close to cafes and dining options. However, I felt that the staff wasn’t very friendly during check in, perhaps because we were Americans or maybe because we had backpacks. All in all, this was a comfortable and convenient hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Teoby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close of everything and nice people plus cleanliness too. Good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Alessandro, New York

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient , stylish place . Good value.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience. Only glitch, one of the outlets wouldn't work with my converter. There were enough available to get the job done - room,111.
Stayed 1 night in Oct 2024

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean stay close to the train station!
Stayed 2 nights in Sep 2024