28 Nov 2022 by general manager
I want to sincerely apologize for the negative experience that you had, especially with the room and reservation during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously.
Knights Inn Racine offers its guests coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Knights Inn Racine also features camper van/bus/lorry parking and a lift. Free self parking is available. This Mount Pleasant hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , RV, bus, truck parking
Knights Inn Racine offers 106 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, spring water baths and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Special check-in instructions:
The front desk is staffed during limited hours.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.