Sheraton Minneapolis West Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Minneapolis West Hotel

Lounge
Property amenity
Property amenity
Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
12201 Ridgedale Dr, Hopkins, MN, 55305
  • Ridgedale Center
    5 min walk
  • Ruscello
    5 min walk
  • Downtown Hopkins Station
    8 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    26 min drive

Room options

Club Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 21.8 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Minneapolis West Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Sheraton Minneapolis West Hotel offers 220 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Minneapolis West Hotel. During your stay, you're just a quick walk from Ridgedale Center. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Ridgedale Center and 6 minutes by car from Shops at West End
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Minneapolis West Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Minneapolis West Hotel. You'll have access to the health club at a partner property. Free self parking is available.

This 3.5-star Hopkins hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Atrium Bistro – This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar.
Reserve Lounge – This bar only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: USD 6 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bistro
  • Reserve Lounge

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 17 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Minneapolis West
Minneapolis Sheraton
Minneapolis Sheraton West
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Minnetonka
Sheraton West
Sheraton West Hotel
Sheraton West Minneapolis
Minnetonka Sheraton
Sheraton Minnetonka
Sheraton Minneapolis
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel Hotel
Sheraton Minneapolis West Hotel Hopkins
Sheraton Minneapolis West Hotel Hotel Hopkins

Sheraton Minneapolis West Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities
Nice hotel and is clean. Pool is in the middle of a carpeted ares which is odd. The rooms are spacious however there’s only one elevator toward the front of the building and its a pretty long walk to the back rooms
Stayed 1 night in Aug 2024

4/10 Poor

Nanni

Travelled with pets, Travelled with partner
Liked: Amenities
Terrible! Room was loud at all times Could barely sleep I was double charged Check in— they had no idea how to figure out the Expedia reservation
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service
Go figure 🤔.....
Room smelled like cigarette 🚬 smoke. It was'nt a real strong odor but I noticed it. I spoke to the front desk agent (about it). Housekeeping was notified. I did not know i could open the window (in the room). The window being open helped.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Was quiet, clean; perfect!
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
a quiet location and a quiet hotel
Stayed 1 night in Sep 2024

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the hot tub was great! We unfortunately were woken up at 9am by kids jumping up and down and stomping above us! Then we had a maintenance guy check if there was a leak right after that.. not very relaxing. Plus it was my birthday. Would appreciate a partial refund!
Stayed 1 night in Aug 2024

2/10 Terrible

Anastasiia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Boluwatife

Disliked: Staff & service
The staffs are horrible
Stayed 1 night in Aug 2024

10/10 Excellent

Tatyana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean, modern, comfortable bed, quiet, nice view. Free parking, shopping center across from the hotel, convenient location to highways. Friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, bar & restaurant staff were very helpful. Room was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
We are not happy in our stay. We booked for a king size bed and we were given a double queen bed. Oh by the way we were given a king bed bedroom with no windows looking outside and there room is next to the elevator. It feels like a cave! My husband and I feel like we are treated unfairly because our booking was made through 3rd party and not through the hotel directly. On top of that we were given a wrong key and we have to walk back to the reception without given an apology it’s like it’s our mistake that our key was not working. I am not coming back to this hotel again. I hope Hotels.com will work out with good system and process with the hotels you servicing that guest will be treated fairly and the same as the guest that book directly to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an elegant hotel with spacious, modern and clean rooms. The fitness facilities are excellent. The service in the Atrium was excellent. Our only issue was with the reception staff. At check-in they were not very welcoming and when my Canadian VISA card (which I had used to prepay the room online) wasn’t accepted by their machine for the incidental fees deposit, they got a bit frustrated with their equipment and the process was a bit annoying. In the morning we called reception to find out when the pool opened. They told us 8 am but when we went down for a quick swim before checking out and getting on the road it turned out that the pool only opens at 9 am on weekends.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 3 nights in May 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, nice location and large parking lot. The staff were nice, and lobby was big. We stayed on the first floor. The room numbers have an awkward layout. We had a room that was by the pool. It didn’t have a chlorine smell to it. Only cons: one more light in the room would have been nice to make up for not being a nature facing room (who wants to look out at the indoor pool?), the room’s ac only decreased to a certain temp, and no channel guide. No huge cons. If you’re looking for a bedside outlet, they’re below the top shelf of the nightstand (kind of hidden).
Stayed 1 night in Aug 2024

10/10 Excellent

Raleigh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Travelled with partner
Liked: Property conditions & facilities
Loved the property clean friendly
Stayed 1 night in Aug 2024

6/10 Okay

Goran

Liked: Cleanliness, staff & service
Sheraton didn’t live up to the name. Rooms have a moldy smell. The staff were extremely friendly and professional.
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024