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Castaways Resort & Spa Mission Beach

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castaways Resort & Spa Mission Beach

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Property grounds
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
2 Pacific Parade, Mission Beach, QLD, 4852
  • Mission Beach
    2 min walk
  • Bibesia Beachfront Restaurant
    1 min walk
  • Tully Station
    24 min drive
  • Dunk Island, QLD (DKI)
    138 min walk

Room options

View all photos for Beachside House

Beachside House | Living room | 32-inch LCD TV with digital channels, TV

Beachside House

  • 250 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Beachfront Island Suite

Beachfront Island Suite | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Beachfront Island Suite

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront 2 Bedroom Apartment

Beachfront 2 Bedroom Apartment | Private kitchen | Mini-fridge, electric kettle

Beachfront 2 Bedroom Apartment

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Beachfront Hotel Room

Beachfront Hotel Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Beachfront Hotel Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Resort Room

Beachfront Resort Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Beachfront Resort Room

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Rainforest Hotel Room; Separate Property - Economy Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Rainforest Hotel Room; Separate Property - Economy Room

  • 24.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Family Room

Beachfront Family Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Beachfront Family Room

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Rainforest Resort Room; Separate Property - Economy Room

Rainforest Resort Room; Separate Property - Economy Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Rainforest Resort Room; Separate Property - Economy Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Beachfront Coral Sea Resort Room

Beachfront Coral Sea Resort Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Beachfront Coral Sea Resort Room

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Castaways Resort & Spa Mission Beach

Hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Castaways Resort & Spa Mission Beach's 2 outdoor swimming pools or pampering yourself at the full-service spa. Change of towels is available on request
Castaways Resort & Spa Mission Beach offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested.

2 outdoor swimming pools are on site along with a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Drift Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Castaways Resort & Spa Mission Beach. During your stay, you're just a quick walk from Mission Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a beachfront location while dining at BUKO Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body treatments or body wraps at Drift Spa
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Steps from Mission Beach and 10 minutes on foot from Clump Mountain National Park
  • Train station pick-up and train station drop-off shuttle service available for a fee
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Castaways Resort & Spa Mission Beach, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness centre, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mission Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
BUKO Restaurant – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 10 to 35 for adults and AUD 10 to 35 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BUKO Restaurant

Things to do

  • 2 outdoor pools
  • Free beach club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 161 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
The front desk is open daily from 7 AM - 7 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults and AUD 10 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Castaways Resort & Spa Mission Beach offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Castaways Mission Beach
Castaways Mission Beach Resort
Castaways Resort Mission Beach
Mission Beach Castaways
Mission Beach Castaways Resort
Castaways Hotel On Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Resort On Mission Beach
Castaways & Mission Mission
Castaways Resort & Spa Mission Beach Hotel
Castaways Resort & Spa Mission Beach Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach

Castaways Resort & Spa Mission Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 270 out of 796 reviews" "
Rating 8 - Good. 298 out of 796 reviews" "
Rating 6 - Okay. 138 out of 796 reviews" "
Rating 4 - Poor. 67 out of 796 reviews" "
Rating 2 - Terrible. 23 out of 796 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location with the beachfront was great. That was where the positives ended. Our room had water leaking from the wall, a damaged light switch in the bathroom and the base of the toilet was leaking. There were also cockroaches. This resort is in desperate need of significant renovation.
Stayed 4 nights in Sep 2024

6/10 Okay

Jason

Travelled with partner
Disliked: Property conditions & facilities
Room was fairly dirty, dust and dirt on cupboards, painting unfinished around the room and out on the balcony. Also no room service or cutlery in the room. Toilet was also very wobbly. Great location close to the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

4/10 Poor

Tanya

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor experience
Hotel is nicely situated on the beach, beautiful views. We thought dinner on the beach would be lovely, but we were told we couldn’t do that as staff were too busy as there was a wedding. Our room was right next to where the wedding was held so very noisy til 1130 pm. Room was tired and run down. If hotel wants to host weddings, fine, but don’t book in other guests, and definitely don’t room them right next to the wedding.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Average property in a good location right on the beach and short walk to restaurants and bars. Pool area and rooms are tired, worn and dated. In room facilities extremely limited. Staff were friendly and accomodating but I do not consider this good value for the price we paid so would not recommend or stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Travelled with family
Bedding could have been more comfortable. Set up of room was awkward for a family- no common area
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean and tidy. Easy walking distance to the restaurant, which was excellent, and the room was very quiet. I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness
Lovely site on the beachfront. Easy walk to other restaurants. Rooms need updating. Fridge rusty, not working effectively. Louvres at front of room missing? needs to be replaced. Dined at restaurant, nearly blown away...need to install some kind of wind buffer to both restaurant and reception desk area.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness
Only arived went to sleep then woke up and left so the beds were really confitable but didnt have time to check it out proply
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the WOW factor. Beautifully appointed rooms, comfortable beds and an amazing view. The restaurant, bar and pools are great, the food was really nice and we enjoyed 'happy hour'. A Short walk to main street as well. I can recommend staying here.
Stayed 3 nights in Sep 2024

4/10 Poor

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed looked like it had been slept in, there was toilet paper in the toilet, a cockroach crawling around my room. Decor is daggy for the price i paid. Lots of errors with my booking, it was suggested i hadn't paid when i had. Had a few emails & phone call suggesting that i didn't pay. Showed confirmation & receipt plus bank statement then got told they didn't realise I'd paid
Stayed 1 night in Aug 2024

6/10 Okay

vikki

Travelled with group
Liked: Staff & service
Well i went to the wrong place to check in for a start i think the room needed some maintenance.I didnt see amy staff while i was there.
Stayed 1 night in Aug 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024

8/10 Good

Josie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was fabulous Service was great Facilities tired
Stayed 1 night in Aug 2024

2/10 Terrible

Liliia

Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was amazing
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Restuarant food very ordinary.
Stayed 1 night in Jul 2024

4/10 Poor

Betty

Disliked: Staff & service, property conditions & facilities
For the price this "rainforest retreat" was very poorly maintained. Outdated furniture, poor lighting, not working TV, in general a very great contrast with the accommodation in the main pavilion of Castaways. We knew beforehand that this seperate accommodation was cheaper and for that reason more simple and older, but the contrast was far greater than reflected in the price difference. We have stayed in several different hotels during our trip from Cairns to Mackay, but Castaways rainforest accommodation was by far the worst we have come across for the price we paid. Simple accommodation does not mean that attention to the furnishing if the room can get totally neglected. The only positive was the good quality of the bed. The reception staff if Castaways was extremely short in their service, not accommodating at all when we mentioned the not working TV and asked for a plug for the bathroom sink. A very large contrast to our experience with reception staff in all the other seven hotels and resorts we stayed during these holidays!
Stayed 2 nights in Jul 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Proximity to the beach and the view from our room was excellent.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Belinda

Stayed 1 night in Jul 2024

4/10 Poor

Jennie, Los Angeles

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Fair for the price. Handy to town.
Stayed 1 night in Jul 2024