Servatur Castillo de Sol

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Servatur Castillo de Sol

Pool
Room
Terrace/patio
Room
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Restaurant
    Restaurant

Explore the area

Map
Calle Gran Canaria, 16, Mogan, CN, 35130
  • Puerto Rico Shopping Center
    3 min walk
  • Angry Birds Activity Park
    7 min walk
  • Puerto Rico Beach
    14 min walk
  • Las Palmas (LPA-Gran Canaria)
    43 min drive

Room options

Similar properties

About this property

Servatur Castillo de Sol

Aparthotel with a restaurant, near Amadores Beach
This aparthotel features a restaurant, dry cleaning and laundry facilities. Additionally, a corner/local shop, a TV in a common area and multilingual staff are on-site.
During your stay at Servatur Castillo de Sol, you're just a quick walk from Puerto Rico Shopping Center. A restaurant, dry cleaning service and a round-trip airport shuttle (surcharge) are available.
  • Each apartment offers a living room
  • Enjoy a bite to eat at the restaurant
  • Amenities include convenience store, laundry facilities and multilingual staff
  • 14 minutes by foot from Puerto Rico Beach and a 4-minute drive from Puerto Rico Marina
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. A terrace, multilingual staff, and laundry facilities are also featured at Servatur Castillo de Sol.
Servatur Castillo de Sol has a restaurant on site.

Policies

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Castillo Sol Hotel Puerto Rico
Castillo SOL Hotel Mogan
Castillo Sol Puerto Rico
Castillo SOL Mogan
Castillo de Sol
Servatur Castillo de Sol Mogan
Servatur Castillo de Sol Aparthotel
Servatur Castillo de Sol Aparthotel Mogan

Servatur Castillo de Sol Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, room comfort
Location was perfect and staff were more than helpful both in restaurant and reception. Everywhere was clean and entertainment in the evening was a bonus.
Stayed 1 night in Jan 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
stayed here several times over the years and always good.
Stayed 4 nights in May 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived on Saturday night we were told that because we were the last ones to book in we had to stay in the hotel next door due to our room having electrical problems and it would be ready the next day. i asked what room number we were in and I was told 711. We were given a safe and iron as compensation? When we went to the hotel next door we were given a room on the third floor no lift and nobody helped with our luggage. As it was only one day we couldn’t really unpack and had to try and find our sleepwear and toiletries. Next day we went back and the room still wasn’t ready the receptionist phoned someone up and was told that it was being cleaned and would take another hour. Later that day we went back and was given the key to room 609? When I questioned this all they said was that the lady on reception last night got it wrong. By the time we got to our room and unpacked and finally started our holiday we had lost most of the morning and some of the afternoon. Later on in the holiday I overheard another couple was told the same thing and apparently a few other had to spend one night in the hotel next door. It seems that the hotel have been overbooked so out us up in the hotel next door. This is unacceptable as I didn’t book the other hotel. I look forward to your response
Stayed 11 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean and functional but air conditioning, TV and WiFi all extra.
Stayed 6 nights in Jul 2019

8/10 Good

Anne Heidi Heimdal

Stayed 10 nights in Mar 2024

8/10 Good

Hilde

Travelled with group
Liked: Cleanliness, room comfort
Bedre enn forventet😀
Hadde et veldig fint opphold som var bedre enn forventningen til et 2 stjerners hotell😊 Hyggelig betjening, rent og pent og gode senger med dyne tom! Dette kan anbefales!
Utsikt fra terassen
Stayed 9 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Rengøring, ingen rengøring i 3 dage så rengøring i 3 dagen, sengetøj passer ikke til dyne, for lille, sengen var lagt i stykker.
Stayed 7 nights in Nov 2019