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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
In-room dining
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant
Executive Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
100 Whitetail Drive, Dundee, MI, 48131
  • Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Russell Stover Candies
    ‪6 min walk‬
  • University of Michigan
    ‪25 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room, 1 Queen Bed with Sofa bed, Accessible

Basic Room, 1 Queen Bed with Sofa bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Reception

Country Inn & Suites by Radisson, Dundee, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, (1000)
The price is CHF 88
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Country Inn & Suites by Radisson, Dundee, MI

About this property

Splash Universe Resort

Hotel with free parking, a quick walk to Russell Stover Candies
Along with an indoor pool, this smoke-free hotel has a lazy river and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a lazy river and a waterslide.
Our customers tell us that they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include 4 meeting rooms, a computer and laundry facilities
  • 6 minutes on foot from Russell Stover Candies
As a guest of Splash Universe Resort, you'll find an indoor pool, a lazy river, a waterslide, and Access to hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. Splash Universe Resort also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Dundee hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent
  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 63 out of 177 reviews
Rating 8 - Good. 38 out of 177 reviews
Rating 6 - Okay. 25 out of 177 reviews
Rating 4 - Poor. 13 out of 177 reviews
Rating 2 - Terrible. 38 out of 177 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

AJ

Travelled with family and small children
Property was average. Kids liked the waterpark. NOTE if you purchase through expedia, the water park is not included in your stay. You will pay $50 per person to access water park.
Stayed 1 night in Dec 2024

10/10 Excellent

Shamia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
Our trip was nice, but there were ants in our room and our blow dryer didn't work.
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hasn’t been remodeled in a while, but it was very nice
Stayed 1 night in Nov 2024

2/10 Terrible

Cinque

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your time and money. Rooms need total renovation. Over priced arm bands for the water park that is in need of more of slides and pools.
Stayed 1 night in Nov 2024

10/10 Excellent

Dwanna

Travelled with family
Liked: Cleanliness, staff & service
No breakfast or dinner options inside hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seema new and updated
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😇
We enjoyed it
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thoroughly enjoyed my stay, hopefully when my family and myself stay again …the Queen rooms will have a coffee maker & the continental breakfast and whirlpool will be up and running 🙏🤗
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found (I have a picture of) a dirty blue bowl on the floor by the bed along with a used crushed cup. The floor wasn’t clean at all and the sheets and pillows looked as if someone recently slept in it without being changed.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This water park is definitely designed for little children. We arrived on a Friday and paid $120 for the water park alone for 3 people , doesn’t include the $200 for the room. Was told that I’d have to rebuy passes for the rest of the weekend which would have resulted in another 2-300$$. I’m not sure who is responsible for miscommunication but when I booked It was stated (through the Expedia website) that a resort fee was only 20$ per person. We then got to our room only to find that the pull out bed was full of crumbs and mini Lego’s as the previous people didn’t leave it for housekeeping to take care of. We were then changed rooms at no expense (thank god). Once we got changed we went down to the water park only to find out that the hot tub for adults wasn’t open 😒 very sad for this mama the next day after returning from an even we came back to find out that we had to get our room keys “recalibrated” as their system kicked them out. This was not stated upon check in. Now I will say that the front desk lady was very kind even for working 15 days straight. My 5 year old overall had a great time, my fiancés and I’s time on the other hand was just average. It was ok for the hype but definitely not worth the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheree

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except bathroom sink in room 117 was super slow to drain.
Stayed 1 night in Oct 2024

2/10 Terrible

charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wont be goin back... staff was rude... the restaurant wasnt open... the water park closed early!! Big waste of money!!
Stayed 1 night in Oct 2024

2/10 Terrible

Jaymin

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Dylan

Stayed 2 nights in Sep 2024

2/10 Terrible

Rob

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Fingerprints in the dust on the bedside lamp. Tub had not been thoroughly cleaned. Found items in fridge from previous guests. Rest of room clean. Staff friendly and very helpful. Found us a luggage carrier, as customers had not returned them to the lobby. Though busy front desk staff remained friendly and professional with customers at the desk and on the phone. Bed comfortable, room rate reasonable.
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024