Hotel Infotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Infotel

Interior
Standard Twin Room | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Executive Double Room | Living area | Flat-screen TV
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi
  • Breakfast available

Explore the area

Map
Rue de Havre 32, Mons, 7000
  • Grande Place
    2 min walk
  • Hotel de Ville
    3 min walk
  • Royal Theatre
    3 min walk
  • Charleroi (CRL-Brussels South Charleroi)
    33 min drive

Room options

Executive Double Room

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hotel Infotel

Hotel in Mons
Self parking, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers and tour/ticket assistance.
Hotel Infotel offers 34 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Infotel, you're just a quick walk from Grande Place. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Grande Place and Hotel de Ville
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Infotel, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. Hotel Infotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Mons hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 2 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 13 per person

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Hob

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Thursday (2 PM - 9:30 PM) and Friday - Saturday (1 PM - 6 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.50 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.00 per person
  • Self-parking fee: EUR 2 per day
  • Pet fee: EUR 6.50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
This property's front desk is open during the following times:
  • Monday - Thursday: 2 PM - 9:30 PM
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Infotel Mons
Hotel Infotel
Infotel Mons
Hotel Infotel Mons
Hotel Infotel Hotel
Hotel Infotel Hotel Mons

Hotel Infotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Werner VDB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2017

10/10 Excellent

Steve, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discretly located very close to Grand Place. Friendly and helpful staff. Beautiful old building with modern interior. Plus a very good breakfast.
Stayed 1 night in Oct 2017

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Nice hotel, great sercice, nice room, good food
Stayed 1 night in Aug 2017

8/10 Good

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & clean
We were given a small suite which was great and unexpected. It was on the second floor and there's no lift so it wouldn't suit an American. Room was clean, receptionists were cheary and helpful. Buffet breakfast costs €13.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Holly Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Right downtown. Awesome
Room was huge, mattress left a lot to be desired. Very springy. Needs to be replaced or have a topper put on it.

8/10 Good

Laurence

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, ideally located
The hotel is located some 200 meter from the Grand Place (city center) with a lot of terraces and restaurants. A Carrefour is around the corner if you wish to make your own breakfast. Although a hotel there was all the stuff needed to make your own breakfast and washing up. You can get breakfast at the hotel as well. Room was spacious as was the bathroom, all nice and clean. Parking can be done in the inner-court of the hotel at 2 euro per car (or per 2 motorbikes in our case). Mons/Bergen is a friendly place with some sightseeing to be done. The Mons memorial museum is certainly worth to go to, especially if your interested in war history.
Stayed 6 nights in Jul 2018

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité prix
Très grand studio, aménagé; avec goût et très confortable; studio en loft avec tous les équipements; très au calme; personnel serviable et accueillant à recommandé, même pour un séjour plus long
Stayed 1 night in Nov 2017

8/10 Good

Antonio, Italy

Liked: Cleanliness, staff & service, room comfort
Nice budget option
Reasonable comfort for a budget price. Hopefully someday the bathrooms will be refurbished, they are not bad but have this old look that makes them looks like they are not good, even if they work fine.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practico para Negocios
Buen hotel para viajes de negocio.

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel en centreville, chambre nickel
Arrivée tardive facilitée par une procédure claire, communiquée par email, sms et deux appels téléphoniques de l'hotel pour explication

6/10 Okay

Jean-François

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hôtel bien placé mais cher par rapport à d'autres.
La chambre est très calme et propre. Cependant la qualité de la salle de bain est médiocre. L'hotel est cher par rapport au même type d'hotel dans d'autres villes. De plus le petit déjeuner est hors de prix (13euros par personne!), et on découvre sur la facture que le parking est payant... Essayez de trouver une autre alternative sur Mons si vous pouvez.

6/10 Okay

guy

Disliked: Staff & service
Hôtel bien placé
Une réservation au pied levé de dernière heure; en plein centre ville de Mons au rapport qualité prix correct et cadre de séjour agréable dans l'ensemble.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellets adress tas inte av mitt nav.system varför 1 skylt som pekade in mot smågator togs som intäkt för mig att gå till hotellet då det var väldigt ont om parkeringsplatser i närområdet. Det visade sig att jag fick gå ca 1 km med min resväska i regnväder och sedan efter att fått en annan adress av portiern hämta bilen. Denna adress togs av nav. systemet och enligt portiern var detta vanligt med bilburet folk. Denna GPS-adress borde anges i bokningsbekräftelsen då den leder in till hotellets P-plats på gården. Vidare bör man i bokningsbekräftelsen få veta att P-plats + frukost kostar 18 Euro. Den som då inte äter så mycket till frukost kan annars få en otrevlig överraskning. Annars rent, bekvämt och varmt!

6/10 Okay

CHRISTIAN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bof, à éviter pour ceux qui ont connu avant
L'hôtel est transformé en "kots" étudiants, seule l'annexe est hôtel. Pas de chauffage dans la chambre en octobre !!! Petit déjeuner correct mais on se sent bien seul devant des plats vides et du "chaud" qui ne l'est plus !!!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel dicht bij het centrum
Goed hotel, jammer dat ze bij aankomst probeerden me nog een keer voor het ontbijt te laten betalen, maar dit werd uitstekend opgelost bij het daadwerkelijk afrekenen. De kamers in de annex zijn groot, maar vooral de badkamer kan wel een opknapbeurt gebruiken.

8/10 Good

MICHELINE, Bruxrlles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres pratique et confortable
Parking gratuit excellent accueil,ASCENSEUR !

8/10 Good

nath, senlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel central et calme
hôtel situé à deux pas de la grand place dans une rue à sens unique comme la plupart des rues du centre historique. Très bon accueil et mise à disposition de brochures sur la région, la décoration des chambres est standard mais confortable. on apprécie particulièrement le parking gratuit et bien pratique !