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ACHAT Hotel Monschau

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ACHAT Hotel Monschau

Front of property
Terrace/patio
Sun deck
Lobby sitting area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Spa
  • Pool
  • Room service
  • Bar

Explore the area

Map
Laufenstraße 82, Monschau, NW, 52156
  • Rotes Haus Museum
    7 min walk
  • Monschau Castle
    9 min walk
  • High Fens – Eifel Nature Park
    7 min drive
  • Aachen (AAH-Merzbruck)
    33 min drive

Room options

View all photos for Standard Double Room, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Standard Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Comfort Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Reception

besttime Hotel Monschau

Free WiFi
Breakfast available
Parking available
Housekeeping
4.2 out of 5, Very good, (163)
The price is CHF 58
for 1 room
includes taxes & fees
5 Jan - 6 Jan
besttime Hotel Monschau

About this property

ACHAT Hotel Monschau

Hotel in Monschau with full-service spa and sauna
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
ACHAT Hotel Monschau offers 99 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna und Schwimmbad. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ACHAT Hotel Monschau. During your stay, you're just a quick walk from North Eifel Nature Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include newspapers, a front desk safe and a meeting room
  • On-site recreation includes a sauna and a playground
  • Steps from North Eifel Nature Park and 7 minutes on foot from Rotes Haus Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
ACHAT Hotel Monschau offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at ACHAT Hotel Monschau. Parking is available for a fee.

This 4-star Monschau hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
ACHAT Hotel Monschau has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 11 November 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Self-parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

ACHAT Hotel Monschau Hotel
ACHAT Hotel Monschau Monschau
Michel Friends Hotel Monschau
ACHAT Hotel Monschau Hotel Monschau
ACHAT Hotel Monschau (ehemals Michel Hotel)

ACHAT Hotel Monschau Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 247 reviews" "
Rating 8 - Good. 117 out of 247 reviews" "
Rating 6 - Okay. 45 out of 247 reviews" "
Rating 4 - Poor. 16 out of 247 reviews" "
Rating 2 - Terrible. 1 out of 247 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, however weather was rubbish which was a shame as a beautiful place to visit. Hotel suited us fine and actually had 2 seperate stays here in 1 week whilst travelling around on a .motorcycle
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and beautiful surroundings
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice staff good pool. No fridge and thin walls were only draw backs. Would stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with group
Disliked: Cleanliness
A very no frills room in need of a good cleaning and some updating. The elevator wasnt working, which seems to be a common occurance according to reviews. We stayed on the 5th floor, which was a bit of a trek with luggage. The location was convenient if taking transit, just a couple mins from the stop, and a short walk to the town centre. The bed was comfortable. Breakfast was pretty good.
Stayed 1 night in Apr 2024

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monschau
Simple hotel, very pleasant and clean, but the lift was broken for the duration of my stay
Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Little old and tired, needs a refurb, good staff
I have stayed here many times in the past, but it hasnt updated for about 14 years, so old furniture, bathrooms etc. The staff try hard, buts the hotel needs updating. Bar is open limited hours (opens at 8pm), after restaurant closes, and thr restaurant is buffet only, with a very limited choice.
Stayed 1 night in Mar 2024

6/10 Okay

Radulescu

Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a large standard hotel in a fabulous position to explore Monschau and the surrounding area. Car park is a huge bonus. Our room was on the 5th floor. A reasonable size, clean, quiet and comfortable. Breakfast was good. Staff were helpful and friendly. Would return if in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value.
Friendly, helpful staff. Good sized, comfortable room, really good value for money. Only one complaint - could have done with coffee/tea making facilities in the room
Stayed 2 nights in Jul 2023

6/10 Okay

Stuart

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not enough staff
Queued 30 minutes for check in and expect a long wait for any typ of bar service, due to them only having 1 staff member that covers reception and the bar! Breakfast wasnt much better as again only 2 staff members running the whole of the breakfast for the entire hotel! The breakfast selection though was very good and a lot to choose from. The little staff members they did have were friendly and helpful though. The rooms were tiny and cramped and very hot due to no aircon We were on the 6th floor and the only lift they had was broken and unable to use, so humping a heavy suitcase up 6 flights of stairs was fun. A few other guests said that the staff memebers were seen still using the lift.
Stayed 1 night in Aug 2022

8/10 Good

Jos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
a nice and good hotel in a nice environment
Stayed 1 night in May 2022

8/10 Good

Mun Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Stayed 1 night in Nov 2021

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Michel & Friends, Monschau
A great find and a delightful stay, we really could not fault it. Excellent breakfast. Good swimming pool. Only a short walk down into old Monschau.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, beautiful city.
Stayed 1 night in Jun 2021

8/10 Good

Veerle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine, service, good location near to the city
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

sn, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Great location. Quiet. Adequate parking.
Stayed 3 nights in Feb 2020

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay But Bring Your Own Pillows
Room was spacious for standard double to include two sitting chairs. Furniture minimalistic with ok comfort. Might have well been no pillows for what pillows there were. Bathroom was nice and roomy. Room rug old but whole room was very clean. Check-in was quite slow. First could not find reservation because of name spelling even though we spelled out name. Then they were going to re-charge for room although we had prepaid. While none of this caused issue obtaining room just made process slow after having to wait a while to even check-in. But location is good, easy walk to town and Senfmule, which is why we came. Stayed one night and ate in town so did not try hotel restaurant which was a dinner buffet for 19 euros with limited choice. Wifi strong enough to stream, not through VPN. Dogs allowed which will be a bonus for us for next time. Parking available in front of hotel for 7 euros per night. It is very tight. Worked for us for short stay.
Stayed 1 night in Jan 2020

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Not as good as it once was
I have been staying here fairly regularly since 2009, and the standards have certainly dropped. Insufficient parking, check in can take time, lift is not working, bar is closed until 8pm, you have only buffet dinner which you need to book in advance, WiFi is too slow for working via VPN, no longer any bottled water in room..... Positives? Breakfast is good. It is a shame, I used to really like this hotel, but now it is a shadow of its former self.
Stayed 1 night in Nov 2019

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Nicholas

Disliked: Property conditions & facilities
So so
WiFi was so so, room was so so, really everything was only ok except for the town which is beautiful.
Stayed 1 night in Jul 2019

10/10 Excellent

Darren P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Ray, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for old town
On arrival in mid afternoon all the parking was occupied. However, there was many (chargeable) spaces on the roadside. Hotel is large with some coach parties. Busy. Room was excellent. Dinner was a buffet (ca Eur 24). The ambience of the huge dining hall reminded me of a school canteen - but with smart table cloths. Good choice of food but some cold. Food appears to be prepared in large batches and remains on offer until all gone. Inevitably, food goes cold and/or degrades in quality. Not helped by only having unheated plates available. Very slow bar service at outside tables. Waited 15mins+ to be served then gave up.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very pretty town. Room and bathroom very clean but bed had plastic covers under sheets which made me hot. Duvet seemed damp.
Stayed 1 night in Jun 2018