2/10 Terrible
Darline, Jacksonville
Travelled with family
7 Nov 2025
This is a less than one star rating due to the lack of amenities and things promised. Paying for an all inclusive resort but multlpe bars and resturants on the property were not open nor available. As a Luxury guest I was informed on check in that I could eat anywhere on the property but of the only two buffet restaurants open we were turned away from one. We arrived on Saturday Oct 25 and yes Hurricane Melissa was forcasted but all al a cart resturants were closed as well as multiple bars. Alcohol was being sold as an upgrade by certain bartenders and others served everything. After the hurricane and we were stranded by cancelled flights the hotel still charged full price for the extra nights that we had to stay waiting for the airports to open back up. No discounts were given and no amenities were available.
Darline
Stayed 7 nights in Oct 2025




















