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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
Premium bedding, minibar, in-room safe, blackout curtains
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Restaurant
  • Pool
  • Spa
  • All-inclusive
  • Gym

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    13 min walk
  • The Shoppes at Rose Hall
    15 min walk
  • Half Moon Golf Course
    15 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    18 min drive

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Oceanfront

  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout curtains

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout curtains

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

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About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor swimming pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
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Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 790 out of 1256 reviews" "
Rating 8 - Good. 261 out of 1256 reviews" "
Rating 6 - Okay. 119 out of 1256 reviews" "
Rating 4 - Poor. 44 out of 1256 reviews" "
Rating 2 - Terrible. 42 out of 1256 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and hospitable. I felt safe. The food was very good along with the live entertainment.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tolulope David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; lots of room space.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Weizer

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine Ami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint that there was an issue with an AC day one but other than that it was an amazing experience
Stayed 5 nights in May 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived it was very clear we would enjoy our stay, the resort was classy and the service was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower leaks when you use it. They need to fix that!
Stayed 3 nights in Aug 2024

4/10 Poor

venton

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Already said
Stayed 2 nights in Aug 2024

6/10 Okay

Harold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice - But With Challenges
First, I was made to wait more than an hour and a 1/2 beyond check-in time for my room. I had to get a supervisor to resolve this issue. After some resistance, the supervisor agreed to allow me an extra hour and a 1/2 to check out on my final day. The room was pleasant with a nice view; however, I was dismayed to learn that there was no microwave oven available. Moreover, I noticed condensation from the AC causing a constant drip of water from the ceiling which was clearly damaged from this problem. Hence, I had to always step over the puddle to avoid slipping on the water on the floor. Finally, the TV in the room did not work for most of my stay at the hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Juslyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing were great especially Christal.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mellisa

Stayed 1 night in Aug 2024

6/10 Okay

alfred

Travelled with family
Liked: Staff & service
Needs some updates, broken tiles in the bathroom and lobby areas, Can do better job with cleaning hallways and elevators
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Aug 2024

8/10 Good

Shamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our suite was phenomenal! We had the all inclusive package . K Dot front the swim up pool was amazing!! I don’t his real name but it starts with a K. It was actually two of the guys who were really nice there. The Asian restaurant and breakfast buffet were really good, you have to try the Rum and Raisin ice cream trust me! The bathroom sink didn’t have a working cold water lever and the shower lever worked but the covering fell off. Otherwise it was a great stay with water sports included shout out to Jean Claude he was very informative on our sailing tour!
Stayed 5 nights in Aug 2024

10/10 Excellent

Ayele

Liked: Cleanliness, staff & service, property conditions & facilities
I found everything good. The service is excellent
Stayed 5 nights in Aug 2024

6/10 Okay

Shaquwanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were very nice and hospitable! Unfortunately my check-in was extremely delayed. After a long travel and a horrible experience at the airport, it would have been nice to be checked in on time, yet we waited over 2.5 hours for a room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yashekia

Travelled with partner
Liked: Staff & service
Great place to stay, customer service top teir!
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn C

Travelled with family
Liked: Amenities
The whole property was extremely well maintained and the staff was above excellent.
Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Yashekia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, the staffs were very professional and helpful. Food options great. My hubby and I had a great time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chazam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Excellent food. Unfortunately the beach was a big disappointment, lots of weed. Better maintenance is need. Thanks
Stayed 5 nights in Apr 2024

6/10 Okay

Thomas, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were there during hurricane Beryl. We asked before we came if they had a generator. They said they did. Turns out their main generator wasn't working and the back up generator they brought in failed after about 12 hours. We didn't have power for two days. Didn't have hot water for two days. Then at the end of the second day the water itself was going out. They eventually moved us to a sister hotel that had a properly working generator and had no interruptions at at all. I understand it was an unprecedented storm. I just feel we were misled about how prepared they were or we likely would not have come. I will say that staff kept trying to make the best of it. They kept serving food and kept things running as best they could.
Stayed 5 nights in Jun 2024

10/10 Excellent

rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There needs to be an ATM on property. It would allow staff to receive tips easier.
Stayed 5 nights in Jul 2024

6/10 Okay

george, Suffern

Travelled with family
Liked: Staff & service
Food and cocktails are below average. Breakfast buffet so bad lunch and dinner was great
Stayed 5 nights in Jul 2024