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Toby's Resort

3.0 star property

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Photo gallery for Toby's Resort

Exterior
Standard Room | In-room safe, cots/infant beds, rollaway beds, free WiFi
Bar (on property)
Massages
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
1 Kent Avenue, Montego Bay, Saint James
  • Aquasol Beach Park
    ‪4 min walk‬
  • Dead End Beach
    ‪6 min walk‬
  • Doctor's Cave Beach
    ‪8 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, cots/infant beds, rollaway beds, free WiFi

Standard Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, cots/infant beds, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Toby's Resort

Hotel with 2 outdoor swimming pools, a short walk to Doctor's Cave Beach
This hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and a meeting room.
Toby's Resort offers 65 accommodations with a safe and free toiletries. Rooms open to furnished patios. Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Toby's Resort's great location. During your stay, you're just a quick walk from Doctor's Cave Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine and pool views while dining at Tobby's Good Eats
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a meeting room and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Doctor's Cave Beach and Jamaica Beaches
  • Airport shuttle service available for a fee
Toby's Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Toby's Resort also features a terrace, a garden, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Montego Bay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Tobby's Good Eats – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Baha Pool Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Baha Pool Bar
  • Tobby's Good Eats

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toby's Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Toby's Montego Bay
Toby's Resort
Toby's Resort Montego Bay
Toby`s Hotel Montego Bay
Tobys Hotel Montego Bay
Toby's Resort Hotel
Toby's Resort Montego Bay
Toby's Resort Hotel Montego Bay

Toby's Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brad, Ashland

Travelled with group
Liked: Amenities
All good
Stayed 1 night in Nov 2024

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Clean authentic resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tanesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in pretty late and we were extremely tired and hungry and needed a place for the night. Tamara at front Desk was very hospitality and kind. She was very helpful in directing us to a near by restaurant for dinner because the restaurant on property was already closed. She gave us our remote and keys and sent us with another staff to escort us to our room.. Tamara your the BEST! Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Selisha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the hotel is outdated. The staff especially the check in staff is pleasant but lord the place needs to be updated and redo. The concept of the rooms is a great idea but inside I feel like 1980. I felt like a motel instead of hotel. Plus for the money it is not worth it
Stayed 1 night in Nov 2024

6/10 Okay

Moya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toby’s is a real gem! We were pleasantly surprised in every way! The room is very clean, comfy bed, nice linens. 2 pools. We ate in the restaurant, fried chicken & fries and shrimp salad very good, and great prices. We would definitely come back to Toby’s!
Stayed 1 night in Nov 2024

10/10 Excellent

Keisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Rosalin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, the staff was great the only problem i encounter was that the food took a very long time to be delivered after it was ordered. Otherwise, everything else was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the local feel. And I love the restaurant and the staff.
Stayed 1 night in Oct 2024

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Wanda

Stayed 1 night in Oct 2024

10/10 Excellent

Wanda

The staff @ reception especially ( Precious Pumpkin & Smiley ) made our visit memorable. Ladies keep up the great work!!! See you again!
Stayed 1 night in Oct 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Close to the airport, inexpensive. Great place for a quick stay
Stayed 1 night in Oct 2024

4/10 Poor

Natecia

Disliked: Staff & service, property conditions & facilities
We arrived after 1 am. First problem is we were honking at the gate for a while and the security guard was nowhere to be seen, we had to drive around and then he slowly got out of his post. Then, the receptionist (short girl with natural hair and glasses) took forever to make it to the desk, we waited like 5 mins for her, and she had the nerve to be unfriendly and make it seem like we were bothering her. I know Jamaica isn’t known for good customer service but this was wild. My father was trying to diffuse the situation because he saw that I was getting annoyed by her incompetence. He tried to engage her in conversation (something SHE should have been doing) and she didn’t answer him, didn’t even crack a smile, made it seem like he was being a bother. Then the security who walked me to my room didn’t talk, didn’t help with my bags up the stairs, tried to swap batteries out of the AC remote into the TV remote leaving the AC remote without batteries and thinking I wouldn’t notice. (That actually need to be addressed, you need to have batteries on hand, that’s just ridiculous) Then, the hot water in my room wouldn’t work so there’s that. Took two showers in cold water. The whole experience was a disappointment from start to finish, unfriendly staff, uncomfortable bed, no hot water, etc. I wonder if they treated us that way because we were Jamaican, I can’t see how you all would treat foreigners so callously and still be in business. That girl needs to be benched.
Stayed 1 night in Oct 2024

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is great 😃👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jacquee

Liked: Cleanliness, staff & service, amenities
It was clean & close to everything. Food was also great & housekeeping great . Rooms & bathroom could use upgrades , better bedsheets & bed covers
Stayed 7 nights in Oct 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Nice price and environment
Stayed 1 night in Oct 2024

2/10 Terrible

Dionne

Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Liked: Amenities
Great Customer service Staff was Professional Property was very Relaxing I felt at home I will be back thanks for a wonderful experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet an clean an close to shopping areas
Stayed 7 nights in Oct 2024

6/10 Okay

Genevieve Pascale

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome surroundings
Stayed 2 nights in Oct 2024

6/10 Okay

Wanda

Disliked: Amenities
Staff didn’t seem to be able to confirm my airport pickup and have not responded to my request for a shuttle to the airport on my upcoming stay. I find reception lack-a-daisy.
Stayed 2 nights in Oct 2024