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Big Sur Lodge

3.0 star property

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Exterior
1 bedroom, desk, iron/ironing board, free cots/infant beds
Two Room Queen Cottage with Fireplace | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Two Room Queen Kitchen Cottage | Private kitchen | Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
47225 Highway One, Big Sur, CA, 93920
  • Pfeiffer Big Sur State Park
    ‪1 min walk‬
  • Big Sur Station
    ‪15 min walk‬
  • Big Sur Spirit Garden
    ‪3 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Two Room Queen Kitchen Cottage

Two Room Queen Kitchen Cottage | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Two Room Queen Kitchen Cottage

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Room Queen Cottage with Fireplace

Two Room Queen Cottage with Fireplace | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Two Room Queen Cottage with Fireplace

  • Sleeps 4
  • 2 Queen Beds

About this property

Big Sur Lodge

Riverwalk hotel with seasonal outdoor pool and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Self parking is free. Other amenities include a conference centre, a coffee shop/cafe and a seasonal outdoor pool. Housekeeping is available once per stay.
Big Sur Lodge offers 62 accommodations with complimentary bottles of water and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered once per stay and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Big Sur Lodge. During your stay, you're just a quick walk from Pfeiffer Big Sur State Park. Free self-parking, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Enjoy American cuisine while dining at Homestead Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a conference centre, a gift shop and laundry facilities
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the location and the helpful staff
  • Steps from Pfeiffer Big Sur State Park and 15 minutes on foot from Big Sur Station
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at Big Sur Lodge. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This Big Sur hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Homestead Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Espresso House – This coffee shop only serves light fare. Open daily.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Espresso House
  • Homestead Restaurant

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • In a nature reserve
  • In the mountains
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property does not provide Wi-Fi, televisions, and air conditioning. Cell phone service is limited on property and in the Big Sur area.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests will receive key retrieval information. An adult age 18 or older must assume all liability for the booking.
Barbecues are not permitted on guestroom balconies.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Big Sur Lodge Hotel Big Sur
Big Sur Lodge Hotel
Big Sur Lodge Big Sur
Big Sur Lodge Hotel Big Sur
Big Sur Lodge Hotel
Big Sur Lodge Big Sur

Big Sur Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1012 reviews
Rating 8 - Good. 284 out of 1012 reviews
Rating 6 - Okay. 130 out of 1012 reviews
Rating 4 - Poor. 61 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical atmosphere brought to life by courteous staff who clearly have a passion for their work. Every effort was made to accommodate guests and ensure their satisfaction with the lodging. Despite the cold time of year the heaters and the fireplace ensured we were cozy and comfortable throughout the night. In the morning, several trails were just steps away from us!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, very peaceful.
Stayed 1 night in Dec 2024

10/10 Excellent

Peiheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a long room for 4 nights during the Thanksgiving week. The room is simple and clean, the beds are very comfortable. Our room has an old style gas heater, but it kept the room warm. There is a small balcony facing the redwood trees. The only place that has internet is the pool lounge. But we are here for relaxation so it is not an issue. There is a very nice fireplace in the main reception area with game tables. The staff are nice. We had a great stay here.
Stayed 4 nights in Nov 2024

4/10 Poor

John

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Significant Issues
It's important to note that due to the closure of PCH, and the other weather issues the area has had to endure, that Big Sur is struggling on a lot of levels. The Lodge was severely understaffed and the staff that was there was surly and defensive when approached. It made the stay difficult to manage. Again, I understand the issues the area is dealing with, however this was one of the busiest weeks of they year so there should've been better prep on the part of the management. Mason was helpful but we are still waiting to hear back from him (or anyone at the lodge) about the adjustment made to the last night of our stay. Please let us know if you read this. Praying that Big Sur recovers fully and we'll continue to visit and support as this is a very special place to my family and I.
Stayed 4 nights in Nov 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pixar Lodge is so conveniently located inside Pfeiffer State Park! Beautiful grounds, great hiking trails lovely staff and overall lovely experience 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Suharli, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location location lication
Stayed 1 night in Nov 2024

8/10 Good

Verlon

Stayed 1 night in Nov 2024

6/10 Okay

Jane

Disliked: Property conditions & facilities
Just OK
The room was just ok with very dated and dirty bathroom.
Stayed 1 night in Nov 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the heater was really noisy when it clicked on and off. We realized we were better off heating the room and then turning it off to sleep. Which wouldn't have worked if it was really cold all night.
Stayed 2 nights in Nov 2024

2/10 Terrible

James

Disliked: Staff & service
Extremely poor customer service.
We stayed one night. The hotel was prepaid and booked on Hotels.com. But, we were charged again but the hotel for the room. Three calls to the hotel later and still no return call from the manager regarding the over charge. Very dissatisfied!
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities, room comfort
Visit Big Sur but don’t stay in Big Sur
The BigSur Lodge is not a hotel but a collection of connected cabins which are outdated. The heater was not able to heat the cabin. There is only WiFi in the “conference center” which is run down, lacking proper seating. A poor experience
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have loved Big Sur. Staying at the lodge was a treat. The park has a lot of wonderful trails to explore.
Stayed 4 nights in Nov 2024

8/10 Good

Lisa

Travelled with partner
Liked: Property conditions & facilities
Loved location but lack of wifi in rooms or main lodge was disappointing. Wifi is dismal convention room was ridiculous. Old soap bar left in our shower, heater made loud clicking and popping noises all night and half the vertical slats on bathroom window were missing. Property well maintained though and trails super close.
Stayed 1 night in Nov 2024

10/10 Excellent

Jodi, Osgood

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice! Great location!
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the modern conveniences in a beautiful rustic setting
Stayed 3 nights in Nov 2024

6/10 Okay

Beverly, New Canaan

Travelled with partner
Liked: Amenities
The check in woman was a bit grumpy and short. The room was nice but the bathroom could use some upgrade and the pillows are lumpy. Not everyone likes Earl Grey tea. Very perfumy. A plain black tea like English breakfast would be a better choice for all tastes. But the real mugs were a nice touch. Dinner was very nice and waitress very pleasant.
Stayed 1 night in Nov 2024

6/10 Okay

Marissa

Travelled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people working there are amazing and the property is super beautiful
Stayed 8 nights in Oct 2024

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible property and a joy to stay in!
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024