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Krystal Monterrey

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Monterrey

Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Interior
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    5 min walk
  • Mil Platos
    1 min walk
  • General I. Zaragoza Station
    4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Krystal Monterrey

Hotel with a fitness centre, a short walk to Macroplaza
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Krystal Monterrey's great location gets high marks from our customers. During your stay, you're just a quick walk from Macroplaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Café Flores
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Café Flores – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1028 out of 1830 reviews" "
Rating 8 - Good. 393 out of 1830 reviews" "
Rating 6 - Okay. 187 out of 1830 reviews" "
Rating 4 - Poor. 123 out of 1830 reviews" "
Rating 2 - Terrible. 99 out of 1830 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Hotel is a decent place
Stayed 2 nights in Sep 2024

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
Krystal. Hotel Krystal este hotel a sido el favorito de mi familia de ase años. Solo que el día 27 de septiembre, 24 mi hija y yo. Pero si notamos muchas cosas desagradables en el cuarto. Sucio las sabanas sucias, el baño sucio, ya se ve igual que el hotel i stay! Ya nesecita mucha atención la padres sucias. Muy sucio!! Nos dio tristeza porque para mi familia es el mejor en MTY! Espero lo atiendan y seguir sopesando os en Krystal! Buscare en el gama/ safi y grand. Pero preferimos a Krystal!
Stayed 2 nights in Sep 2024

10/10 Excellent

Abrahm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean good service, the best is that no one can go up to the rooms with out there key and u can only go to ur room level and ground level so private.
Stayed 3 nights in Sep 2024

8/10 Good

Lucero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Enrique

Business traveller
Liked: Cleanliness, staff & service
El cuarto no estaba en buen estado el piso de madera del cuarto levantado y en el baño había un ruido que salía del escusado muy molesto
Stayed 2 nights in Sep 2024

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I always stay in this hotel but this was the last time. Rooms were dirty my husband had to remove the blankets because my toddler vomited and under the covers it was dirty. Also the outlets from the rooms didn't work. Very disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, beautiful and clean hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Melanie, Carson City

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Guadalupe

Stayed 4 nights in Aug 2024

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Centrally located areas for improvement: room condition/shower clogged/toilet running/ coffee shop poor/out of coffee for 2 days hallway noise/guests fighting in hallway/no staff to control
Stayed 2 nights in Sep 2024

6/10 Okay

Arlene

Stayed 3 nights in Aug 2024

6/10 Okay

Jesus

Travelled with family
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación de este hotel es privilegiada, puedes caminar hacia la zona rosa, para compras y restaurantes. La Macroplaza ubicada justo al cruzar la calle. También puedes caminar al Barrio Antiguo que ofrece por las noches muchas opciones de bares y restaurantes.
Stayed 1 night in Aug 2024

4/10 Poor

Benito

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus, Waller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 5 nights in Sep 2024

6/10 Okay

ISRAEL

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nunca más volveré a ese hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good.
Stayed 6 nights in Sep 2024

2/10 Terrible

Raul

Stayed 1 night in Aug 2024

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 4 nights in Aug 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I have been coming here for years. The female staff at night is horrible and very rude and unhelpful. They are unprofessional and made me and my partner feel uneasy.
Stayed 1 night in Jul 2024