The Springs Resort and Spa at Arenal

5.0 star property
VIP Access

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Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
Daily buffet breakfast for a fee
Hot springs
15 outdoor pools, pool loungers
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Go Adventure Park
    ‪9 min drive‬
  • Los Lagos Hot Springs
    ‪11 min drive‬
  • Arenal Natura Ecological Park
    ‪11 min drive‬
  • La Fortuna (FON-Arenal)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vista Grande Double Queen

  • 85 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • 425 sq m
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite

  • 116 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • 237 sq m
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Single Bed and 1 Single Sofa Bed

Vista Grande Guest Room

  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

Luxury resort with 5 restaurants and 15 outdoor pools
This smoke-free resort features 5 restaurants, 15 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to facials, body treatments or deep-tissue massages at Sanctuary Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee
As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 2313 square feet (215 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Monterrey resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Tres Cascadas – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Las Ventanas – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,313 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 926 out of 1003 reviews
Rating 8 - Good. 54 out of 1003 reviews
Rating 6 - Okay. 15 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Servers knew your name and called you by this and were genuinely nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ketaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs Resort offered everything I needed on my vacation. From the first moment we arrived we were treated like royalty with friendliness and pampering. The staff are exceptionally friendly and many remembered our names during our short 4-day stay. The multiple hot springs pools are drained and cleaned daily. The swim up bar was such fun. Our room was grand, with an amazing view of Arenal volcano. The housekeeping staff were very respectful and we enjoyed the nightly turn-down service. The Club Rio center has fun activities such as river tubing, kayaking, climbing wall and animals. The activities are mild and if you want more adventure, the concierge is happy to assist with booking adventures. The concierge, Silvia, was exceptionally responsive and helpful on many accounts. The food in the breakfast buffet was very good. Limited short order options. We enjoyed sushi several times and had a wonderful dinner in Las Ventanas where they are cultivating a growing wine list. We hope to return one day to experience this beautiful resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working for a global travel company this property is a must see! Incredible views and amazing amenities. We can’t wait to go back and do even more at the resort. Kid and grand parent friendly:)
Stayed 2 nights in Nov 2024

10/10 Excellent

Devon G

Liked: Cleanliness, staff & service, property conditions & facilities
The gold carts to get around
Stayed 4 nights in Nov 2024

10/10 Excellent

Minnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully landscaped property with some wildlife to see as you walk around the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection. Gorgeous hotel and location. Loved all the activities -- horseback riding, animal sanctuary, river tubing, rock climbing, etc. Absolutely amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Josiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. We went in the off season so less visitors and the staff was quick for everything. From check in to check out the staff was amazing and very helpful. The restaurants at the resort are convenient. The steakhouse was on point and had a great wine selection. The property is amazing with so many swimming pools and hot springs to go into. The activities at the property are very cool and reasonably priced. The room had an amazing view and it was so lovely having coffee in the morning to looking at the volcano. Overall this place is amazing and I would recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was wonderful. Beautifl property, amazing views, staff was so accommodating and friendly All the pools were great. We stayed in family suite and would definitely stay there again. Loved the location of our room too
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning and worth every visit! We can’t wait to return. The staff are all amazing and truly go above and beyond for the guests. Shout out to Jimmy and Jose!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Amenities, property conditions & facilities
Great place, food & staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Amazing!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Soenke

Stayed 1 night in Oct 2024

10/10 Excellent

German

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax has amazing views an the wild life is crazy
Stayed 4 nights in Oct 2024

10/10 Excellent

Esteban

Stayed 4 nights in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riding around in golf carts with Estevan was so much fun. He provided great customer service!
Stayed 1 night in Oct 2024

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
This is an amazing property and overall one of our best expeirences on a vacation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

JACK, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged tax/gratuity TWICE, once at the point of service for each meal and then again on the final bill at the time of check out
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were genuinely friendly and helpful, the amenities were abundant and the rooms and balcony were very large, luxurious and had breathtaking views. I especially enjoyed reading in our hammock on our deck or simply taking in the views. I wish we would have stayed longer as we didn’t get the chance to head down to the Club Rio part of the property as the last shuttle down is at 4:15pm so we missed it. The downside for me was the distance to the town. The drive was long enough that you didn’t want to pop I to town for supper.
Stayed 3 nights in Oct 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to be in Costa Rica
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024