6/10 Okay
Amelia B., Seattle
11 Nov 2024
Just OK
+ owner was very accommodating of unscented laundry detergent to help with allergies. Much appreciated.
+ Nice quiet neighborhood close by to our relatives.
+ Ample towels.
- while the bathrooms and kitchen were VERY clean, the carpet was very stained and so were the windowsills in one room - literally caked with dirt. Will post a pic if allowed.
- not enough pillowcases. Part of our family came a day late due to a funeral so we were fine for one night. They dropped off pillowcases next morning.
- weird communication with the owner. I texted her late in the evening about lack of pillowcases. She was helpful but also kind of defensive. She suggested we sleep on the plastic pillow covers. They're plastic... not sure who would sleep on that. Then she kept texting me when I just needed to go to bed after a long day of travel. The next day she texted at 8 am "are you up" to coordinate delivery of pillowcases. Unprofessional.
- owner told us she owns "dozens" of properties in Aurora. Next time we'll rent from an individual, not a property management company, since we didn't receive professional communication anyway.
- seating areas are cheaply furnished with weird lighting. Not very cozy for hanging out.
Amelia B.
Stayed 3 nights in Aug 2024