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Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Lobby
Check-in/check-out kiosk
Outdoor pool
Exterior
In-room safe, desk, iron/ironing board, free rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • EastChase Shopping Mall
    ‪4 min drive‬
  • Auburn Montgomery
    ‪4 min drive‬
  • Baptist Medical Center East
    ‪6 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Montgomery

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (989)
The price is CHF 202
for 1 room
includes taxes & fees
14 Feb - 15 Feb
La Quinta Inn & Suites by Wyndham Montgomery

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Hotel with free breakfast, near EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel. During your stay, you'll be close to EastChase Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from EastChase Shopping Mall and 12 minutes from Alabama State University
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Montgomery hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 368 out of 738 reviews" "
Rating 8 - Good. 190 out of 738 reviews" "
Rating 6 - Okay. 80 out of 738 reviews" "
Rating 4 - Poor. 47 out of 738 reviews" "
Rating 2 - Terrible. 53 out of 738 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Megan

Travelled with family and small children
Liked: Property conditions & facilities
I was over charged at the property and it still has not been resolved. Most of the workers are claiming they can’t see the additional charge. Only one person was helpful and she couldn’t get a resolve and just told me to dispute my transaction. The level of customer service was not what it needed to be. Very disappointed!
Stayed 1 night in Oct 2024

4/10 Poor

Sylesta

Travelled with family
Disliked: Amenities
We had to make multiple requests for clean towels, and the wait time for these items was over 30 minutes. We also had to request daily that our trash be removed. Our room had not been cleaned before our arrival as stickers were on the bathroom counter and in the shower area. We had to request toilet paper and hand soap. These are the most basic items when you stay at a hotel for multiple nights.
Stayed 3 nights in Oct 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, room comfort
Not a repeat
The reviews and pictures made this hotel appear to be a good options though it was higher price than we wanted to pay. But since the location and reviews seemed to be good, we went ahead with a booking. When we checked in there was another couple ahead of us who were experiencing difficulty checking in. The front desk worker was able to get us checked in pretty smoothly. Upon entering our room, we immediately noticed a strong dog smell. There were not enough towels and washcloths for our group of 4. There was also no bath mat, tissues, or linens for the sofa bed. I went back down to the desk to request the needed linens and towels and see about changing rooms. When I got back down to the lobby, the other couple was back after having been given a room that was already occupied. There were given a new room and left. There was also a line of other people who had arrived in the meantime. I waited for a while for everyone to get checked in then I asked for the linens.The same couple came back a 3rd time asking for a different room because they did not have the correct beds that they had reserved in that new room and wanted to get what they paid for. They were given another room. I decided not to ask for a room change, afraid we might also have trouble getting another room without further complications. While I waited in the lobby, I notice that the tile floors were in need to mopping and the halls in need of vacuuming in addition to our room. Would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Thienan

Stayed 1 night in Oct 2024

10/10 Excellent

Gary, Santa Rosa Beach

Travelled with partner
There were no hot cups, and the shower soaps were empty, but other than that, a great room.
Stayed 1 night in Oct 2024

10/10 Excellent

L

Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Business traveller
Towels not replaced, no unflavored creamer at breakfast bar, but strangely French vanilla and Hazelnut. It was a convenient location. Moe at front desk was awesome!
Stayed 2 nights in Oct 2024

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness, staff & service
Expensive for a very basic hotel
Rooms were clean. Beds were okay. Everyone who worked there was very nice. Bathroom needs a remodel. Shower rod and been fixed and looked like it may have been ripped off the wall previously. NO fan in the bathroom. That’s a big problem when traveling with 3 grown boys/men. Nothing was so bad that I wouldn’t stay again but it wouldn’t be my first choice.
Stayed 2 nights in Oct 2024

6/10 Okay

Pam

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
The toilet in room 333 was operating all night long. While it was a bit noisy, the waste of water is concerning. I asked for a discount due to the constant running toitet noise but nothing was offered by the staff. If you stay at this hotel, be sure to check the toilet when you walk into the room. It may keep you up at night!
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom sink was tiny for a handicapped room. For 2 people traveling together, there was just no space for toiletries. Pillows were mountains and too firm. If I used one my neck would be in pain. Otherwise, a decently appointed, clean space. Breakfast was good & adequate. However, there was no half & half or milk, just sickly sweet Coffeemate. For the money spent, not worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.
Stayed 1 night in Oct 2024

10/10 Excellent

Latoya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very clean. Friendly staff. Great breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Terra

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Shunaka

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Conald, Petal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Checked In late in the evening so we knew the property wouldn’t have much staff. The room was dirty, shower was dirty, sink was dirty. We had 6 people in our room and only 2 towels. They had no pillows for our pullout bed. The bathroom floor was black, literally left the bottom of your feet and towel rug black on the bottom. Beds were very comfortable, pillows were comfortable but the uncleanliness was hard to get past.
Stayed 1 night in Oct 2024

10/10 Excellent

woodrow

Stayed 2 nights in Aug 2024

8/10 Good

latasha M

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

TeVarial

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Sep 2024