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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    ‪1 min walk‬
  • Sainte-Catherine Street
    ‪2 min walk‬
  • 1250 René-Lévesque
    ‪4 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (2553)
The price is CHF 105
for 1 room
includes taxes & fees
3 Mar - 4 Mar
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 180 metres
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2024-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 331 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 212 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

mohsin

Travelled with partner
Liked: Amenities
Staff very helpful and polite. Breakfast was excellent.
Stayed 4 nights in Nov 2024

8/10 Good

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms are very outdated and could use an upgrade. It was very coviently centralized to where we needed to go. We had to park a couple blocks away from the hotel which wasn't fun to find out once we got there.
Stayed 2 nights in Nov 2024

4/10 Poor

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

Joy Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location for walking, shopping & dinning. Rooms were clean, beds comfortable, elevator was really slow, breakfast was good and staff were very helpful and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

tuan

Travelled with family
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff !!
Stayed 1 night in Nov 2024

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved it was walking distance to the Bell Center
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and close to the Bell Centre.
Stayed 1 night in Nov 2024

2/10 Terrible

mike

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXPEDIA plz take me of your mail list. Will never deal with you guys again
Stayed 3 nights in Oct 2024

6/10 Okay

Glen

Travelled with partner
Liked: Staff & service
Parking is not available on site, had to park at the Holiday inn 1/2 block away. Good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Rick

No parking as the street is under construction (as usual) they offer valet but the guy doing valet hates his job and said it would be forever to move my car, i was parked illegally just to register, i ended up parking 2 blocks over, rooms out dated the beds were comfortable but definitely a low rating hotel
Stayed 1 night in Oct 2024

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly. However the hotel was dirty and outdated. The door to the back balcony did not fully close. There was construction in the area and it was extremely noisy, mostly because the back door didn’t close so it sounded like there was an open window the whole time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

lilatul

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Abhijit

Business traveller
Disliked: Cleanliness, property conditions & facilities
Pathetic stinky room
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Front desk staff were excellent. Our room was ready when we got there early and were able to check in. There was also a gentlemen who took us to our room and inspected it Over all a very pleasant experience.
Stayed 2 nights in Oct 2024