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Comfort Suites Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Downtown

City view
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • 1250 René-Lévesque
    4 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (2383)
The price is CHF 150
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Comfort Suites Downtown

Hotel with free breakfast, a short walk to Bell Centre
A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Bell Centre and McGill University
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 180 metres
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 575853, 2024-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 322 out of 1003 reviews" "
Rating 8 - Good. 309 out of 1003 reviews" "
Rating 6 - Okay. 214 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Conveniently located. Bed comfortable but room needs some TLC. Smelled a bit musty. Needs painting
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Sep 2024

8/10 Good

Lesley

Travelled with partner
Liked: Staff & service
My husband and I enjoyed our stay at Comfort Suites. It's an older hotel with some renovation. You can tell it wasn't a smoke-free building back in the day in the lobby, but the rooms are definitely aired out. We had a balcony and a decent view. Its near a lot of restaurants in walking distance. The malls are also within walking distance. Walking distance to shops down St. Catherine Street as well. The breakfast was okay. It includes eggs, sausages, bagel, toast, yogurt, cereal, muffins, juice, tea and coffee. Not the new looking hotel, but very convenient and affordable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Everything was perfect.
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a good size and 'did the job' but had faults, which were poinyed out to the staff in the form of a written list..there were no apologies just 'ill pass it on to the manager'! The breakfast room was extremely basic (we have had many free breakfasts at comfort inns and know its basic but the rooms been ok) and not clean...was disappojnting.
Stayed 4 nights in Sep 2024

10/10 Excellent

Darlene, Lower South River

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Liked: Staff & service
Hotel was in agreat location, close to shops, restaurants and pubs and a short walk to Bell Centre. Porperty was a little dated and could use some up grades. Room was clean and beds were confortable. The balcony looked over an alleyway with little to no noise during our stay. It's not the Hilton but for the price and location it's a place for a nights sleep. Lobby and breakfast area is very small.
Stayed 1 night in Sep 2024

6/10 Okay

Jose L

Travelled with partner
Disliked: Amenities
Room was a bit small, place was a little run down.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It met the standards of any hotel in its price range. It wa what we expected. The faucet lever in the bathroom is loose making it hard to control temperature. The bathtub should have some on the bottom to make it slip-proof. The breakfast room was as expected for the price. We would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and was convenient to shopping! Wonderful staff
Stayed 2 nights in Sep 2024

8/10 Good

Nicky, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were great. We arrived 2 hours early, hoping to just check in our bags since we weren’t able to check into our hotel room yet but they already had a room ready and allowed us early check in with no extra costs. We had a room with a pull out couch but no extra sheets, despite the booking being for 3 people and there was a lot of construction outside, but other than that we had a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

SAMIR

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay !!
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisy at night due to the bars across the hotel. Not a safe place at nights if walking
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, property has an old building smell maybe from the carpet. breakfast also good (options llike eggs, sausages, yogurt, fruit, fresh waffles, and coffee). Room was clean, and they gave toiletries like soap and shampoo. The wall paper was peeling everywhere on the walls.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities
The staff was very nice and accommodating.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Kinda sketchy
Not pretty, not really clean on walls or floor. But beds were clean and comfy and the air conditioning worked. Other than that, I wouldn’t stay here again. Parking is $40 and not a real valet service.,wall paper peeling and previous guests hair accessories still on floor, so floor prob not vacuumed or cleaned.
Stayed 1 night in Sep 2024

8/10 Good

Irenecris

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Lyne

Liked: Cleanliness, staff & service
The hotel itself needs more TLC. There some renovations but in my view it needs more. Having said that the beds were extremely comfortable, clean, with good pillows. If you want to be downtown where everything can be found, this is the place to stay. Staff was excellent !
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Lovely location
Stayed 1 night in Sep 2024